Greetly

Name: Greetly
Address: 1805 S. Bellaire St, #501, Denver, CO, 80222, US
Telephone: (833) 473-3859
Price range: $$
Rating: 4.9

4.9

★★

67 reviews

|Other|Denver, CO 80222 United States

1805 S. Bellaire St, #501, Denver, CO 80222 United States

(833) 473-3859

https://www.greetly.com/

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4.9

★★

67 reviews

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Linda S. on Capterra

★★

2 years ago

Simple Check In Solution plus more Pros: Greetly is easy to program and use. We use it for both checking people into our shared workspace but also for tracking snack charges in our community kitchen. Cons: It would be great if it could automatically recognize someone and automatically populate their information versus them having to put it in every time they come. We have visitors who come weekly and each time they have to manually put in their info. even though it has a 'return visitor" button, it doesn't save them any time, they still need to manually add their name, phone #, email and other fields that we stipulate. Overall: Over all it works great for both purposes, visitor management and tracking our snack bar charges.

Business Response:

Thanks Linda for taking the time to leave a review. Please make sure to connect with your account manager or our success team to learn more about our repeat visitor feature which your review suggests will be helpful to you.

Jim K. on Capterra

★★

3 years ago

Easy to use, but very customizable Pros: Greetly has been really easy to use, but also allows us to customize every aspect how we want. Using Greetly as a visitor management system has given us a secure, private and cloud based check-in app and esignature solution. I like the licensing terms and pricing much better than the alternatives that I looked at, too. Cons: I didn't like the old interface as much, but they improved it nicely: They must have brought in some UI experts or something. Overall: Greetly was easy to install and configure. I was please to see how many APIs it connects to, and that's one of the ways we have extended it: Zapier, IFTTT can add on all kinds of functions. The esignature for NDAs was one thing I hadn't thought of, but liked.

Business Response:

I know you are busy Jim and we appreciate your review of Greetly's digital reception solution.

Fuzail N. on GetApp

★★

3 years ago

Really easy to use The log book is really great in keeping track of meetings with clients. The design, a bit clunky in my opinion.

Business Response:

Greetings Fuzail! Everyone at Greetly is honored ot serve KPMG and your visitors. We know you are busy and are quite thankful you were able to take time to leave us a review.

Zack H. on Capterra

★★

3 years ago

Greetly makes us more efficient Pros: Ease of use, tools our organization needed to keep inbound visitors organized without any one person necessarily needing to "own" front door management. Cons: Wish we would have found out about Greetly sooner!

Business Response:

Greetings Zack! On behalf of the entire Greetly team, we are so glad you are making the most of your visitor management system. And quite thankful you took the time to leave us a review. Please contact us anytime we can improve your experience further.

Hugo L. on Capterra

★★

4 years ago

Great product for a small business Pros: Easy to set up and plenty of support along the way. It is also very cost effective as some other systems we shortlisted were overly complicated for our needs. Cons: Perhaps could do with increased functionality as long as it doesn't compromise simplicity and a more modern interface, such as the look and feel of Xero for example. Overall: Not disappointed at all by the product and it has helped us to move away from two part time receptionists which was no longer viable for our small business. It was psychologically difficult for the rest of the team to lose receptionists but the greetly product helped provide the system based safety net we needed to make this move.

Business Response:

Hugo, thank you for selecting Greetly and for leaving us this stellar review. We are proud to help Airpets operate more efficiently through easy-to-use and fast visitor registration software. Thanks again.

Kaz S. on Capterra

★★

4 years ago

Good System! Pros: The fact that you can track what packages have been collected and by who. This way no packages go astray from the point of reception to the post room where they are collected. Cons: Took a little time to get to grips on how to set it up, but the people at Greetly kindly scheduled an online meeting to answer any questions we had. Overall: Easy to use. Sends an email instantly to the owner of the parcel which means that if receptionist is busy or distracted, you can send an email to the person quickly without having to sit at the desk and email them. The owner of the parcel can also see the barcode and other info on the package from the photo which is sent within the notification email that they receive through the Greetly system.

Business Response:

Greeings Kaz! I know you are busy so we appreciate you carving out the time to leave us a review. We are thrilled to be living up to your expectations for exceptional visitor management software. Thank you again Kaz.

Ben M. on Capterra

★★

4 years ago

Very valuable product that takes the place of a full time receptionist at our office Pros: It does exactly what we need it to do. Alerts the proper person when a visitor or delivery arrives. Costs considerably less than a full time receptionist. Cons: I wish that the number that it calls / texts from to alert employees of a visitor would show up as Greetly or Virtual Receptionist on caller ID. It calls from a Colorado number that can easily be mistaken for spam and not answered. That has been the only complaint from employees at my office. Overall: Great experience. Very easy to set up and start using immediately. Very intuitive. We use it at the front of our office for visitors to check in and alert the employee they are looking for. It calls the employees desk and sends them a text to alert them of the visitor so they can come greet them and open the door.

Business Response:

Thank you Ben for carving out the time to review Greetly. And for your kind words. Good news! The ability to customize the phone number that Greetly voice and sms/text notifications come from will be available very soon. We are thankful for the opportunity to continue to serve you and Beco Construction.

Gary J. on Capterra

★★

4 years ago

Great Product! Pros: - easy to setup and administer - adoption rate very good - Eliminates the need for a receptionist Cons: Would like to see more programming options, i.e. branching. Overall: Very good - these guys are easy to work with!

Business Response:

Gary, it has been such a pleasure serving your organization. Thank you for carving out some time to leave us this stellar review.

Gabriel L. on Capterra

★★

4 years ago

Fantastic Product! Pros: Saved a ton of corporate expense and helped customer engagement. Cons: Nothing. Fantastic product all around.

Business Response:

Thank you for carving out some time to leave Greetly a 5-star review. It is a pleasure to serve Balentine and your visitors.