HUGE Timesaver; We should have used this years ago!
Pros: Our favorite things about Greetly is that, quite simply, it saves us money. Furthermore, it produces less-friction for our clients/visitors and gives them a professional, easy reception. We absolutely love Greetly!
Cons: We always have some people who don't know how to use it (or, perhaps more likely, don't want to use it).
There are some people who come in that seem to absolutely NEED human-contact. In that regard, Greetly doesn't completely replace the role that a t... read more
Business response:
Our mission is to save workers time so they can get more done and live more fulfilling lives. It is really rewarding to see we are achieving that goal for our clients. Thank you for carving out some time to share the value Greetly visitor management system has created for you and your organization.
Greetly Receptionist
Pros: Using greetly has allowed my small business to operate proficiently without a receptionist. All of my guest love the ease of signing in and I know exactly when they arrive.And some of my appointments very few though are not very tech savvy but they learned how to use it with very little reluctance
Cons: There is no one there to tell my guest if i'm delayed or in a meeting .
Overall: I love it, and everyone who comes to me asks about it
Business response:
Thanks for this stellar review of Greetly. We strive to provide an easy user interface, great support and lots of features so we can save you time. It is very satisfying to hear we have met your expectations.
Great Product, Very Responsive Organization
Pros: Very easy to work with, very configurable. What you are unable to figure out can easily be diagnosed and addressed with the help of your Greetly rep (mine is Eddie). Fantastic people, extremely pro-active.
As far as working with the organization, I had an issue with one of the iPads I purchased through Greetly and they immediately sent me a return envelope and a replacement within a matter of days. As a business owner this is the type of responsiveness I need.
Cons: No real c... read more
Business response:
Thank you David for your review of Greetly. We take pride in being able to serve large organizations such as Office Evolution and are excited that we are achieving your lofty expectations.
Great tool for startups
Pros: I like the price and the easy-to-use interface.
Cons: I'm ready for some features that integrate Slack more fluidly.
Business response:
Roland Foods has been a great Greetly customer. They make the most of our features and give us great input into what we should build next. Thank you for all of that and for leaving Greetly such a great review here on Capterra.
Greetly review
Pros: It is easy to use. It allows us to have something at the front desk without needing an actual receptionist
Cons: I have not found something that i do not like yet
Business response:
Stephanie, Thank you for the opportunity to provide visitor management to Groundswell Group and your visitors. We know you did your homework so we are honored that you selected Greetly. Your review speaks loudly that our efforts buildings a highly configurable, yet easy-to-use visitor management system are paying off. Thanks again Stephanie.
Greetly has Made my Days Easier!!
Pros: I love that I can change the functionality of Greetly on my own. I change it frequently depending on what is going on in my office. It also looks very professional and is easy to use. I also manage 3 locations and I have the ability to remotely update each location with the click of a save button.
Cons: No complaints here - Greetly have been great about tailoring the software to meet my needs.
Overall: I take comfort in knowing that if I step away from my desk, visitors have a resource... read more
Business response:
It is such a plesaure working with you Katie and serving Office Evolution. Given how much you have contributed to our business, a review was not necessary, but we are so thankful you took the took to share your opinion with the world. Thanks again for everything.
Quick and easy way to increase efficiency at a busy reception station
Pros: - Quick to set up and install
- Easy End User interface
- Flexible and easy to make changes
- Staff access to maintain contact information and status
- Low cost entry for large payoff
Cons: Overall very functional and good level of flexibility to make it fit our unique needs but the following improvements to central administration and roles would be really helpful:
- Would like ability to create buttons and waiver forms that I can push to multiple lo... read more
Business response:
Thank you Samantha. We know how important your work is serving the people of Marin County in Northern California and we are glad we facilitate you and your team's ability to get more done. Thank you for the positive review and we have taken your feedback to heart (and the product team).
Set it and forget it, but really don't because it's fun to play with.
Pros: It's a set it and forget it tool, once configured there is very little that needs to be done on the administration side.
Cons: Our actual receptionists now have no excuses as to why what happened to those who enter our building as it is all logged. Not really a con from an administration side.
Overall: Setup and configuration was a breeze, I had our devices up and running in no time. Our company opted to get 3rd party stands with some tablets we had ... read more
Business response:
Thanks for leaving such a great review of Greetly. We are glad we Save Your ADMINutes for you and your receptionists.
