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Griswold Care Pairing for Charleston

4.7

About this business

Location details

120 Springhall Drive, Suite F, Goose Creek, SC, 29445, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun6:00 a.m. to 11:00 p.m.
4.7130 reviews
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Amy L.'s profile image
Amy L. 

Verified by Griswold

2 years ago

Our experience with Griswold has been wonderful. Rachel Clayton could hear the panic in my voice and moved quickly on our request for help. We have been blessed with Joanna’s in home help for the last 3 weeks. Joanna saw us at our lowest point. She helped us find a bathing routine that was safe and has helped my mother begin to gain independence in the bathroom. Not only is it great to have help in this short term season of getting on back on her feet, but there is comfort in knowing we will never have to worry should some... read more

Business response:

Thank you for your wonderful review, Amy! We are delighted to hear that your experience with Griswold has been nothing short of wonderful. Rachel Clayton's quick response to your request for help and Joanna's in-home assistance have made a significant impact on your mother's well-being. It's heartwarming to know that Joanna has been able to help your mother regain her independence in the bathroom and establish a safe bathing routine. We understand the importance of having reliable support during this short-term recovery peri... read more

Tamika C.'s profile image
Tamika C. 

Verified by Griswold

2 years ago

Business response:

Hi Tamika, thank you for taking the time to leave us a great rating! We're thrilled to hear that you had a positive experience with our business. 

Elizabeth W.'s profile image
Elizabeth W. 

Verified by Griswold

2 years ago

Business response:

Elizabeth, thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon. 

Judy L.'s profile image
Judy L. 

Verified by Griswold

2 years ago

The only thing I didn't like was the billing system. I think Griswold should pay the caregivers, so only one check needs to sent. Paying the individual caregivers is very inconvenient. 

Business response:

Thank you for your feedback, Judy. We appreciate your input regarding the billing system. While we understand your preference for Griswold to directly pay the caregivers, our current system allows for more transparency and accountability. However, we will definitely take your suggestion into consideration for future improvements. 

Tonya G.'s profile image
Tonya G. 

Verified by Griswold

2 years ago

Business response:

Tonya, thank you for choosing our business and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon. 

Marilyn R.'s profile image
Marilyn R. 

Verified by Griswold

2 years ago

I am well pleased with your company/caregivers. 

Business response:

Thank you, Marilyn! We are delighted to hear that you are satisfied with our company and caregivers. Your positive feedback means a lot to us, and we will continue to provide excellent care and service. 

Patricia D.'s profile image
Patricia D. 

Verified by Griswold

2 years ago

It was very good. I would like to start it up again. 

Business response:

Thank you, Patricia! We're thrilled to hear that you enjoyed your experience with us. We would be more than happy to have you start up again whenever you're ready. Someone will be reaching out today. Let us know if there's anything else we can do to assist you. 

Sharon O.'s profile image
Sharon O. 

Verified by Griswold

2 years ago

The one person we had a the house was it reliable. She claimed I did not give her a schedule. The second was very good. 

Business response:

Thank you for your feedback, Sharon. We apologize for any inconvenience caused by the lack of a schedule. We're glad to hear that the second person provided a good experience. We appreciate your input and will take it into consideration for future improvements. 

Patty N.'s profile image
Patty N. 

Verified by Griswold

2 years ago

Always good , except after you people contact the care given and confirm that person will be taking me your off never calls me to inform me . I have to reach out to your office. I will be using your services again in September. Monday September 11 2023 . Kathleen who took me the last two times is the Best 👌 I had spoke to her about her availability to take me on that date in September. She said she would be able. Hopefully that won't change. I will call your office two weeks prior to September 11th to confirm.... read more

Business response:

Thank you for your feedback, Patty! We apologize for any inconvenience caused by the lack of communication regarding your care giver's availability. We appreciate your understanding and will ensure better communication in the future. We look forward to serving you again in September, and we will make sure to confirm Kathleen's availability closer to the date. Best regards, Patty Nilan. 

Frequently asked questions about Griswold Care Pairing for Charleston

How is Griswold Care Pairing for Charleston rated?

Griswold Care Pairing for Charleston has a 4.7 star rating with 130 reviews. 

When is Griswold Care Pairing for Charleston open?

Griswold Care Pairing for Charleston is closed now. It will open at 6:00 a.m.