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120 Springhall Drive, Suite F, Goose Creek, SC, 29445, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 11:00 p.m. | |
| Tue | 6:00 a.m. to 11:00 p.m. | |
| Wed | 6:00 a.m. to 11:00 p.m. | |
| Thu | 6:00 a.m. to 11:00 p.m. | |
| Fri | 6:00 a.m. to 11:00 p.m. | |
| Sat | 6:00 a.m. to 11:00 p.m. | |
| Sun | 6:00 a.m. to 11:00 p.m. |
Verified by Griswold
Business response:
I appreciate your feedback. We will continue to work hard to earn your business.
Verified by Griswold
All in all it's been pretty fair. Communication could be better between the office staff and caregivers.
Business response:
Thank you so much for your feedback. I will continuously strive to improve the communication.
Verified by Griswold
Business response:
I really appreciate your feedback!
Verified by Griswold
Professional referral
Business response:
Thank you for your feedback!
Verified by Griswold
Didn't like book keeping records.
Business response:
We appreciate your feedback. We're always working to improve. We will be reaching out to learn more.
Verified by Griswold
My 1st scheduled appointment the caregiver came on the wrong night. She came back on the correct night but really wasn't much help. My second scheduled appointment I got a text an hour before she was scheduled to arrive saying she would not be there due to a family emergency. My purpose for hiring a caregiver was to help my Mom with my wheelchair bound dad while I was out of town so I really need someone knowledgeable and dependable that has experience with elderly care including transfers. I would not recommend Griswold t... read more
Business response:
I'm sorry to hear about your negative experience with our caregiver. We apologize for the inconvenience caused by the mix-up on the first appointment and the cancellation on the second appointment due to a family emergency. We understand the importance of having a knowledgeable and dependable caregiver, especially when it comes to elderly care and transfers. We appreciate your feedback and will use it to improve our services. Thank you for bringing this to our attention.
Verified by Griswold
Not good at all
Business response:
We want to thank you for taking the time to give feedback about your recent experience. The office manager will be reaching out to you personally. We apology for any inconvenience.
Verified by Griswold
Would not recommend yall
Business response:
Not really. Sorry. Caregivers Were great!!
Verified by Griswold
Even though I did choose my parent's Caregiver, it was a bad choice. My parent's just didn't blend with her. Her car was a mess, oil leaked on their driveway, my Mom never had a shower, etc. Regina still has an umbrella of theirs which I hear about 24/7.
Business response:
Your time, feedback, and honesty are greatly appreciated. We are very sorry to learn that your experience with us did not meet or exceed your expectations. May we follow up to better understand where we failed you and how we can make things right? Sincerely,
Griswold Care Pairing for Charleston has a 4.7 star rating with 130 reviews.
Griswold Care Pairing for Charleston is closed now. It will open at 6:00 a.m.