Griswold Home Care for Cumberland County, NJ

4.7

Home Health Care
Vineland, NJ

About this business

Healthcare Home Health Care

Location details

10 South West Avenue, Vineland, NJ, 08360, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 11:00 p.m.
Tue	6:00 a.m. to 11:00 p.m.
Wed	6:00 a.m. to 11:00 p.m.
Thu	6:00 a.m. to 11:00 p.m.
Fri	6:00 a.m. to 11:00 p.m.
Sat	6:00 a.m. to 11:00 p.m.
Sun	6:00 a.m. to 11:00 p.m.

4.7143 reviews

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Linda P.

3 weeks ago

Your Is Very Professional, You Are Always Available When Needed. I Really Appreciate Your Team

Angela C.

3 weeks ago

Unfortunately, our experience was not as positive as we had hoped While she was generally pleasant, she did not provide the level of assistance our mother required. Specifically, she was not very proactive and helping with daily care tasks, such as preparing meals, assisting with dressing or offering consistently support throughout the day. We often found that our motherâ€™s needs were not fully met, which caused us concerns about the quality of care being provided. While we appreciated her time and effort. We ultimately fel... read more

Business response:

We're sorry to hear about your experience. We take all feedback seriously and will share these concerns with our team.

Piete C.

2 years ago

Some caregivers were great, others not so much, but that comes with the territory. Office staff was very quick and responsive getting care in place, but explanation and administration of payment protocol left a lot to be desired, i explained that i was power of attorney, and lived out of state, and would have to pay by check. Agency said that mailed checks were fine, and to submit payment to each caregiver and agency at the end of the service week. Many caregivers expected payment same day, and wanted cashapp or venmo. This ... read more

Business response:

Thank you for your review, Piete. We apologize for any confusion or inconvenience caused by our payment protocol. We will work to improve communication with our caregivers to ensure that they are aware of the agreed terms. We are glad to hear that your mother was happy with the care provided by our caregivers, especially Doris Goolsby. Thank you for choosing our agency for your mother's care.

Ken M.

3 years ago

No comment.

Business response:

Thank you for taking the time to leave a review. I'm very sorry we failed to meet your expectations. We'd like to learn more about what happened. Our Office Manager will be reaching out.

Sylvia G.

3 years ago

Business response:

Sylvia. We are very sorry to hear about your experience with Griswold. I understand that you have been able to connect with the Manager. Please we are always here if you should need anything.

Reginald D.

4 years ago

Business response:

Reginald, thank you so much for taking the time to submit a review. We're normally known for our exceptional service, and we regret that we missed the mark. I'd like to discuss the matter further with you, so please give me a call at your earliest convenience. My direct line is 856-809-0099. I look forward to speaking with you. Kathy Mason, Regional Manager.

Paul B.

6 years ago

Every thing started out great, but after a month it seemed that we were not that important ant more. We had 2 great aides that did a wonderful job with my wife. I told my contact at the office that it was very important that we have consistency, but suddenly they reassigned our weekday aide to someone else. That last week we were with Griswold, Monday no one showed up, Tuesday it was the aide's first day on the job and need a lot of directions, Wednesday a different aide came late and had to be told over and over what to do,... read more

Michelle P.

6 years ago

Caregiver did not seem to engage conversation with my dad. Sole purpose of visit is companionship. Office staff did not followup to see how the visit went.