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300 Brickstone Square, #201, Andover, MA, 01810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Verified by Griswold
Where my sister needed more care than we expected, some caregivers were more diligent than others in her care: that meant they needed to be aware of her tendency to try to get out of bed or a chair, and not being able to stand on her own made for a dangerous situation. The people I feel who were the most cognizant of the situation and most compassionate were: Ana, Hellen and Lisa. The others seemed to be just doing their job.
Business response:
Thanks for the feedback. I will have a discussion with the other caregivers. We can only improve by getting honest feedback - so it is most appreciated. Lee Jacobson
Verified by Griswold
You did what your said you would do and came up with more ideas on top of that.
Business response:
Thank you, Joan! I'm glad we were able to meet your expectations and provide you with additional ideas. We strive to go above and beyond for our clients and it's great to hear that you appreciated our efforts.
Verified by Griswold
Verified by Griswold
Verified by Griswold
Verified by Griswold
Verified by Griswold
Lee found us a highly competent, respectful, and kind live-in caregiver, who helped my mother live out her days with dignity and healthy meals in utmost safety. When our caregiver needed a vacation, Lee found a temporary caregiver to cover her time off. On several occasions leading up to and during our contract, Lee called me to discuss a concern, and each time, he brought a solution to the table. I am very grateful for the strong support and partnership provided by Lee / Griswold Home Care and our caregiver, which allowed m... read more
Business response:
Thanks so much for your kind words. It was a pleasure working with your family.
Verified by Griswold
Griswold Home Care is an excellent home care agency. They are very focused on customer service - which is extremely important regardless of the size of the agency. There were several times when emergency coverage was needed during unscheduled hours. Griswold was immediately responsive and handled the coverage with ease. Thank goodness. I really don’t know what we would have done without them.
Verified by Griswold
They were a lifesaver for my dad that needed overnight care on short notice
Business response:
Thanks so much for your kind words. Very happy we could help!
Griswold Home Care for Merrimack Valley has a 4.7 star rating with 50 reviews.
Griswold Home Care for Merrimack Valley is closed now. It will open tomorrow at 9:00 a.m.