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Groove Subaru
- Automotive
- Englewood, CO
About this business
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
This past visit went really well unlike the previous 2. Brett was attentive, actually listened to my concerns and addressed them all with detail and follow through. I hope to only work with him moving forward.
Business response:
Thank you for letting us know how Brett was able to give you the level of care you needed!
I had a very good experience at Groove over this past two weeks. Here are the great points: Haley was very personable and communicated well with me. I expected a hassle over a warranty issue for my seat cover, and it went completely smoothly. I got a very nice loaner vehicle. The team accommodated me even though the coupons were expired. The prices for my service were not cheap but seemed reasonable. My only issue was when a link was sent for my services completed, the charges were overstated, and that's a concern. It just c... read more
Business response:
Thank you for letting us know how your service items were handled by Haley!
Very easy process. Esteban kept me up to date with information regarding my new Crosstrek. His kind and enthusiastic personality made my time at the dealership enjoyable and he fully explained the features on my new car. Thanks Esteban!
Business response:
Rebecca, thank you for choosing Groove Subaru and for letting us know how Esteban performed!
Our 2017 Forester transmission suddenly, with NO warning broke. Ron took our frantic call, arranged for the tow truck . Once the car arrived at Groove, he called and told us that the transmission needed to be replaced, etc. He kept us informed and even though the Subaru Assist agent told us we had to pay for the tow, Ron told us that since we had the extended warranty, to call Subaru Assist and ask for reimbursement. We were reimbursed. Thank goodness we had the extra warranty to cover the transmission charges. Ron kept us i... read more
Business response:
Thank you for working with us. We are so glad that Ron was able to assist you in your time of need!
The service was fast, friendly, and no nonsense. My sales person was amazing, flexible, and incredibly knowledgeable. This was hands down the best experience I’ve have had buying a car.
Business response:
Thank you for working with Stacey to get the new Subaru you wanted. Enjoy!
The service was more accommodating than any other dealership I contacted or went to when looking for a new car!
Business response:
Colin, thank you for sharing your kind words with us - this is great to hear!
The work was really good on my car and the person I worked with was helpful
Business response:
Luke, thank you for putting your trust in us!
I had an amazing experience working with Sergio Alvarez he was extremely courteous and respectful Thank you
Business response:
Bianka, thank you for working with us and for letting us know how Sergio performed!
Very nice staff and I didn’t feel like I was being scammed. They are willing to work with you to understand your servicing needs.
Business response:
Liz, thank you for using our service department to keep your Subaru running well!
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.7 star rating with 12,162 reviews.
When is Groove Subaru open?
Groove Subaru is open now. It will close at 9:00 p.m.