This profile has been claimed by the business owner or representative.
Grote Mitsubishi
- Automotive
- Fort Wayne, IN
About this business
I’m on a mission to put the fun back into buying a car and treat our customers with the respect they deserve. I’m here for you. I believe in you. I want to help you own the car of your dreams! I believe that if you treat people courteously and truly help them they’ll become your customers for life. That’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to find great people who will buy cars from me for life. I want to build a relationship with you… a relationship that adds value t... read more
Location details
1630 N Coliseum Blvd, Fort Wayne, IN, 46805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had such an awesome experience at Grote! Josh Martin was a pleasure to work with. He was so helpful and patient. He even followed me back to my house to get the title for my trade-in so that I didn't have to bring it back with my kids. Josh, you're an angel. Thank you!! Jimmy, thanks for lunch. You guys truly went above my expectations and I will be back!
I was treated like a special person and not like another customer. It didn't take me long to decide on the right car and Josh, the salesman, was really helpful, kind and understanding. I definately would let others whether family or friends to know how well Grote Auto takes care of their customers.
Business response:
Hi Alice! Thank you for the great review! We are very happy you had 5 STAR experience. We take pride tremendous pride in taking care of our customers and providing a positive and fun experience. We appreciate your business!
I called the service department thinking my front breaks were having problem and making a lot of noise. Most likely the pads needed changed. They had to special order the pads due to the fact this model was slightly different (made in Japan) than most models that were made in Mexico. The pads came in the next day and they called to let me know they were on site. I dropped my car off and after inspecting the breaks noticed that I was wrong in my assumption about them being problematic in the front. The rear pads were the culp... read more
Great place to get a vehicle from. I have horrible credit and they still got me in a great vehicle. Very nice employee's also. Jesse was the salesman and he made my family feel at home.
I was satisfied they done everything they could to get me in a new car!! I told them what I wanted and what I wanted my payments to be and they done what they could to get me what I wanted. The salesmen were all very helpful. Plus Fred Grote came out himself to help me out!!
Business response:
Hi Melinda! Thank you for the great review!
I had been looking all over for the perfect Cadillac SRX and just couldn't find THE one until I went to Grote Automotive's website. I emailed for some information and they immediately called me the next day with some answers to my questions and offered me to come in and meet with a sales manager. I was very firm about not wanting to settle for anything until my boyfriend had the chance to come in and look at the SUV I was looking at. Not once did I ever feel pushed into getting it right then and there. The salesman was very ... read more
Business response:
Hi Morgan! Your experience with us is exactly why we do what we do! Thank you for the great review! We are happy that you found your perfect Cadillac with us!
I would like to Thank Josh Alleger and the amazing team he is working with that made my car buying experience a good one. They were very professional, opened the door, and the staff greeted me. It was a process but, like any major purchase in life you will have a process. I've read some reviews on here and from what I've gathered from my own experience today they did very well. They work exceptionally hard and got me in a car I love! As long as you are patient, I have no doubt they will do their best to take care of your new... read more
Business response:
HI Romona! Thank you for the kind words about Josh and our team! We appreciate your patience and understanding during the process to buy your vehicle. We work very hard to make it as quick and fun as possible. Thank you again for choosing Grote Automotive.
They handle issues with passion from a personal standpoint. There may not be 100% agreement on everything but watching first hand they handle them effectively with emotion. That's a big deal to me.
Frequently asked questions about Grote Mitsubishi
How is Grote Mitsubishi rated?
Grote Mitsubishi has a 4.9 star rating with 4,295 reviews.
When is Grote Mitsubishi open?
Grote Mitsubishi is closed now. It will open on Monday at 8:30 a.m.