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GTR Lighting
- Automotive
- Atlanta, GA
About this business
Location details
2281 Defoor Hills Rd NW, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
support and inventory.... support has no clue if they have my hid bulbs in stock and apparently dont know how to ship... been waiting a month for some $60.00 hid bulbs... support emails saying it is not out of stock. Then emailing me it is out of stock... which is it? I replied if it is then let me get my refund and if it is not out of stock let me get my order... called this morning and my order still hasnt shipped. according to tech email it should have been shipped 2 days ago.
Business response:
I'm so sorry that, I'm really not sure how that could have happened. Please reach out to us, and we will get this taken care of right away!
my dad ordered his headlights over 2 months ago and still hasn't received them.
WHERE ARE MY BULBS???? it's been 4 months now
Business response:
Hey Jared! I am so sorry to hear about the delay on your order, four months is a huge amount of time to wait! Can I get an order number from you here quick? I’ll look into this as soon as you reply back and we will go from there!
Received LED lights for my 2006 Dodge Ram. Low beams work fine but one light has no high beam. I've been waiting on customer service to return email for 5 days....guess they dont have customer support over the phone. not the best experience on my first purchase. Driving with just low beams suck. About ready to put halogen bulbs back in and get a refund, by forcing refund thru paypal if necessary. Hate to do that but, if no response by customer service, left with no choice.
Business response:
Michael, did you get what you needed?
Advoid doing business with them. The sent me the wrong dodge lights. Then charged me a restocking fee for their mistake and never sent me the correct lights.
Business response:
Hey Brandon, just following up about this. Was everything resolved?
You have no customer service number so you have to send email and still get no response. You took my money but don't ship the product wtf. All you get is excuses from you people
Business response:
Hi James, I apologize for the lack of responses. We just implemented a new email system, and there are a lot of glitches that we have to fix. Email my direct email, and I can get you taken care of. John@GTRLighting.com
send my order,they have taken my money.but no products
Business response:
Not a problem at all!
They are the same as Headlight revolution and they have horrible customer service
Business response:
Mark, I believe someone reached out to you last week. Did they help you solve the problem?
Frequently asked questions about GTR Lighting
How is GTR Lighting rated?
GTR Lighting has a 4.7 star rating with 288 reviews.
When is GTR Lighting open?
GTR Lighting is closed now. It will open on Monday at 9:00 a.m.