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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,530 reviews
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Paige & Ian L.'s profile image
Paige & Ian L. 
a year ago

Ryan helped us with our home purchase this past fall. He came highly recommended by our realtor. Ryan was personable, informative, and honest. He always kept us in the loop and let us know what to expect throughout the entire process. He patiently answered all of our questions, and felt like a friend by the time we closed on our home. Thank you for everything!! 

sr82's profile image
a year ago

Cathy Haddad & the entire team at Guaranteed Rate were professional, easy to work with, friendly and made my mortgage process seamless. Will definitely use again! 

Elsaid Hussein's profile image
Elsaid Hussein 
a year ago

Professional and helpful team. Cathy is so lovely and friendly. I finished the processes in 20 days. They helped me in every step. They worked as a team and all their concern is to really assist their customers and offer the needed guidance and assistance for them Cathy is the head team and she is so professional. 

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Sarah Sorrentino 
a year ago

Jeff made the process of buying a home in this crazy market so incredibly easy. He is extremely knowledgeable and had answers to all of our questions. He was always available and got back to us quickly. We had a time sensitive closing and Jeff was able to get our loan closed 4 days earlier than anticipated. We can’t say enough good things about him and his team and would strongly recommend him to anyone we know purchasing a home! 

Business response:

Thanks for the glowing review Sarah, it was a pleasure getting to help you and Rocky with the sale and purchase of your new home. Best of luck! 

zuser201504161050235's profile image
zuser201504161050235 
a year ago

Dianne was great, she is very good and knowledgeable at what she does! We are grateful for having her and her team work so hard on our application. We got our home! 

klund0404's profile image
klund0404 
a year ago

Mike was fantastic !! His communication was great and in a timely fashion . It was a seamless process - mile had everything I. Rose for us and Al we had to do was show up. 

virgiedavis1's profile image
virgiedavis1 
a year ago

Professionalism Very Knowledgeable of loan Impeccable attitude & personality Patience with clients He will always return your phone call-NEVER EVER TOO BUSY! 

Business response:

Thank you so much for your kind words. The pleasure was all mind working you great people like you. I'm looking forward to working with you for many years to come. 

zuser201702121418057's profile image
zuser201702121418057 
a year ago

Shawn helped me and my fiancé purchase our first home together last summer, to say that he went the extra mile to help us with the process of the loan approval is an understatement. Shawn and his team were well organized, great at communicating with us throughout the process, friendly and trustworthy. We did not have all the ideal things in place to get the loan approved, but Shawn worked hard to get us to the finish line. This was my second time getting a mortgage loan through Shawn’s team, the first time was 5 years ago an... read more

Jim B's profile image
a year ago

From the very beginning, the whole process was amazing! Everything was transparent. Next steps clearly defined. Expectations were exceeded and most of all, everyone was extremely patient with us as we navigated the now electronic process for the first time in nearly 30 years since we last purchased a house. 

Business response:

Jim, thank you so much for the nice review! I really appreciate the trust you have in me and my team. It was our pleasure to assist you with your purchase. Call me with any questions. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,530 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.