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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,530 reviews
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Noah's profile image
a year ago

Tom is great very professional and very quick to answer any questions. Helped me so much on getting my first mortgage. He always got back to me within minutes. I got the best rate and it was very easy. We closed on time without any issues. I would recommend Tom and his team to anyone wanting the best rates and best customer service. 

Business response:

Thank you, Noah, for your kind words and review! It was a pleasure for my team and I to assist you in the purchase of your first home. I greatly appreciate the recommendation, as well. Cheers! 

Dawn B's profile image
Dawn B 
a year ago

The process was so much easier than I ever expected, and I was kept up on all communications. Answered calls weekends/ nights...etc. Took less than a day for pre-approval, and when it came down for final approval, was informed could take a few days but I had my approval in less than 24 hours. Would definitely use again if needed. 

denisebrennan62's profile image
denisebrennan62 
a year ago

We are so happy that we chose Juan and guaranteed rate! Juan was extremely helpful and hard working. He explained everything so well and helped us every step of the way. 

ray's profile image
a year ago

Nick and his team made the financing of my new home purchase extremely easy! From the very beginning of my search and throughout the closing/settlement process, Nick was always available to answer any questions and thoroughly explain all of my options. It was a pleasure to work with Nick. 

Meghan Nugent's profile image
Meghan Nugent 
a year ago

Sam helped me and my fiance purchase our first home in Chicago. She was so incredibly responsive and helpful. She walked us through the process each step of the way and explained all the available products and offers so we understood what worked for our situation and what didn't. She and her team worked incredibly quickly and helped us close in 30 days without even blinking an eye. I couldn't recommend Sam more :) 

Dan and Vanessa's profile image
Dan and Vanessa 
a year ago

Eric and his Team at Guaranteed Rate were fantastic from start to finish. They answered all of our questions that we had and provided clarity and transparency to us at all times. This process was so easy and the portal to upload required documents was very user-friendly. Would definitely recommend to friends and family! 

Hunter Lash's profile image
Hunter Lash 
a year ago

Dear Tracy Padgett, I just wanted to take a moment to thank you for your exceptional work in helping me buy my new home. Your expertise, professionalism, and attention to detail made the process easy and stress-free. Your knowledge of the buying process gave me confidence in every decision I made. You were always available to answer my questions and provide guidance, and your responsiveness and communication skills were exceptional. Your dedication to ensuring that every aspect of the process went smoothly and efficiently wa... read more

Business response:

Hunter it was such a pleasure working with you! And I am so proud of you! You are such an inspiration to your generation! Keep up the great work and remember that I am here for you if you have questions or future mortgage needs! 

danelise pancoast's profile image
danelise pancoast 
a year ago

I can truly say this process was effortlessly. The team was communicative, and the timeline given was exact. they were able to move up closing without any difficulties. I would definitely use them again, will be recommending to my friends. 

Maggie K's profile image
Maggie K 
a year ago

Eric and his team really provided a smooth mortgage experience. Eric personally reached out early in the process to talk through our options, and the pros/cons. Once we had a plan, the portal really made the process easy, with clear checklists and a straightforward way to upload and review documents. Additionally, every partner they recommended (like the insurance broker) was a pleasure to work with. I would absolutely use Eric and team again, and would recommend him to my friends and family too. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,530 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.