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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,533 reviews
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Mike McKenna's profile image
Mike McKenna 
a year ago

Michael was great to work with and I highly recommend using him if you are looking to buy a new home. He provided clear and concise recommendations and was quick to respond to any questions we had along the way. We were very happy with Michael. 

Judith Hernandez Gir's profile image
Judith Hernandez Gir 
a year ago

Cara was very attentive and super helpful. She was also patient which is super important as a first time home buyer. She worked incredibly hard on the clear to close with my special circumstances. I would recommend her to anyone. 

nsonge9's profile image
nsonge9 
a year ago

Tom and his whole team gave great, reliable service. He was very prompt and he was always on top of things. He and his team handled all loan issues that came up. I would definitely use Tom again. 

Business response:

Thank you for the nice review! I really appreciate the trust you have in my team and I. Call me with any questions. 

Elise Morgan's profile image
Elise Morgan 
a year ago

Cannot say enough good things about working with Ambrose. From start to finish it felt like he was just a good friend helping us out. My boyfriend and I bought our first home in October. Ambrose was available pretty much 24/7 by call, text, or email to answer any questions we had, and never came off as condescending or rude (which the lender we initially were going to go with was). We are so happy we changed lenders to work with Guaranteed Rate and Ambrose. He walked us through every step, cleared up anything we were confuse... read more

Business response:

Thank you so much for your kind words. I've always treated my clients like family; now you have a lifetime Mortgage Specialist at your disposal. Enjoy your new home. 

Mary Ann's profile image
Mary Ann 
a year ago

We have worked with Tom and his team for over 20 years for our home purchases and refinancing. He always returns messages in a timely manner, the process is very easy and the team is responsive. 

Business response:

Thank you Mary Ann for taking the time to leave this kind review! I appreciate the trust you have in my team and I. It is always my pleasure to work with you. Call me with any questions anytime. 

csercye's profile image
csercye 
a year ago

Tom Lavallee has helped my mother, my sister, and now myself secure a mortgage and he has always been patient and diligent about following through and making sure our questions were answered honestly and quickly! 

Business response:

Thank you for your kind words and review! It has been my pleasure to assist you and your family - always happy to help anytime! 

MaureenGreenley's profile image
MaureenGreenley 
a year ago

Maureen was a fantastic lender, I can't say enough positive things about her and the Guaranteed Rate team. First off, Maureen connected with us quickly and walked through the different options in a clear and easy to follow manner. She was able to negotiate a better rate than the market as well. The Guaranteed Rate system and portal was also easy to use and understand. Whenever we had questions or concerns Maureen was always the quick to jump on the phone to help us figure out the best path forward. For closing, which is stre... read more

Business response:

Thank you for the wonderful review Maureen & Curtis! You were wonderful to work with; I appreciate the opportunity to work with you. Know I am always here. Have a wonderful Holiday Season. 

kskteja's profile image
kskteja 
a year ago

Hajir is highly knowledgeable and trustworthy advisor on all things home mortgage related. Though we did not get an opportunity to work together, I would recommend Hajir any day to any one. Great thing about Hajir is that he cares about his customer first and foremost. 

Business response:

Thank you so much for your kind words and recommendation! 🌟 Even though we didn’t get the chance to work together, I'm grateful for your trust and appreciation. Putting my customers first is always my top priority, and it's heartening to know that it comes through. Looking forward to the opportunity to assist you in the future! 

Lynn Murray Chevalie's profile image
Lynn Murray Chevalie 
a year ago

Joseph and his team was on point from start to finish. Every question was answered in a timely manner. Joseph and his team handled my new home financing effortlessly and helped me get the best rate and mortgage product to fit my needs. I highly recommend Guaranteed Rate. 

Business response:

Thank you Lynn, it was a true pleasure helping you with your condo by the beach! Happy holidays! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,533 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.