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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,533 reviews
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Moses's profile image
a year ago

Tom took his time to explain every detail of the process ensuring that getting the loan was easy for us even as we were first time buyers with a not-so-great credit score. 

Kevin's profile image
a year ago

We had the smoothest buying/mortgage experience we could possibly imagine. Eric and his team were very personable, always available for questions and any hour/weekend, and were fun to work with. Eric and team were able to get us a pre-approval same day so we could get our offer in quickly and the mortgage cleared for settlement 20+ days faster than our previous mortgage. Would highly recommend Eric and we would definitely use him again if we ever decided to move. 

Jess Hershner's profile image
Jess Hershner 
a year ago

Nick was amazing. We needed to switch lenders ten days prior to close, and he made sure it happened. The first time I spoke with him, he explained how we could do it, and was so wonderful actually spending time and making sure I understood how the process was going to happen (which was SO much more than we got from our other lender). By the end of the day, he had an inspection scheduled. I seriously cannot recommend Nick enough, or give him enough stars!!! He and his team were absolutely incredible - and, we closed on time. 

DarrellCarrington's profile image
DarrellCarrington 
a year ago

Jon guided me through the home buying process from beginning to end. Even when unique challenges presented themselves Jon reassured me he would work diligently to resolve them and he did exactly that. He was timely and transparent throughout the entire deal. I look forward to future business with him. Working with Jon will be the best decision you make. 

u pinales's profile image
u pinales 
a year ago

She is very easy to work with. Extremely helpful and ver professional. She explains things in a way that is so easy to understand. I would recommend Ms Cooper for any of your needs in refinancing or buying. 

daniellemails's profile image
daniellemails 
a year ago

Tim and his team were great and very easy to work with. As a first time home buyer, Tim helped me answers any questions I had. We had a complicated situation on the closing of our house, which Tim helped me with multiple options and it worked well. Tim made sure everything from the pre-approval till the final funding went well. Thank you, Tim.. 

Savannah McKenna's profile image
Savannah McKenna 
a year ago

Michael was super easy to work with. Always kind and very responsive. Answered any questions I had and helped me feel comfortable as a first-time homebuyer. Highly recommend! 

gman25m's profile image
gman25m 
a year ago

Once you become a customer of Tom's he will continuously monitor interest rates and will notify you on refinancing if the rates decrease and you can reduce your mortgage he is not one of those lenders that you use once and they forget you. We have refinanced with Tom a few times and he even helped us when we relocated 

Business response:

Thank you for your kind words and review! I really appreciate the trust you have in me and my team. It's always my pleasure to work with you - call me if you need anything. 

Ashley s Gilbert's profile image
Ashley s Gilbert 
a year ago

Nick was the best lender I have worked with by far. He is professional, quick to respond and extremely knowledgeable of the entire process. This is not my first time using him and it will definitely not be my last. Any questions I had he called me immediately to discuss and answer anything I had for him. I would recommend Nick time and time again. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,533 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.