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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,554 reviews
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Brian O'Connell's profile image
Brian O'Connell 
2 years ago

Al and his team are the best! They are always responsive and happy to help wherever they can. The whole process went very smoothly and they are always there to help with the next steps. I would definitely recommend Al and his team to anyone in the market to buy a house! 

Business response:

We are incredibly grateful you took the time to leave us this feedback! 

Lynore West's profile image
Lynore West 
2 years ago

Chris Johns is helping me in every way to get my dream home for my family. He also completely took care of credit report for items that were not mine and I didn't even know were there. By doing that for me he raised my credit score sustainably. Chris is an honest, friendly, professional, encouraging and communicates with you the entire process. ALSO. his assistant Amanda is amazing. I feel very fortunate to have found them. Thank you from the bottom of my heart for all you did! 

Business response:

What an incredibly kind review Lynore, THANK YOU! The reason I have been helping people with their home loan financing since 2004 is exactly because of amazing people like you! Everyone deserves to work with a professional who knows how to do credit repair and make the mortgage process smooth. I feel very fortunate to have gotten to work with you this year - Thank you for everything and congratulations on your new home!!! :) 

P.R.'s profile image
2 years ago

He is the BEST. He goes above and beyond to help you. Without his help and relentless effort we were not able to close on-time we would be in serious troubles, but helped us to navigate through obstacles successfully. Highly recommended. 

Piotr Sapiezynski's profile image
Piotr Sapiezynski 
2 years ago

Ryan was fantastic to work with on buying our first home - very patient, always quick to respond to any questions or requests for recalculating the estimates, and overall a great resource in the difficult times of the rates changing daily. Already recommended to friends! 

Jose Acosta's profile image
Jose Acosta 
2 years ago

Jonathan worked very hard and put a lot of effort, patients, tenancy, positivity thanks until the final moment to close the deal. I highly recommend Jonathan, he was available to take phone calls and work closely and answer all concerns and questions throughout the process, without the options he brought to the table while things were getting difficult I would not be able to have my house today. Thank you so much 🙏🏽 Jonathan! 

zuser201410201049169's profile image
zuser201410201049169 
2 years ago

Corey is just on top of it. He gets the job done and is thorough through the entire process. Follows up regularly and truly cares about his clients. Highly recommend. 

Gmanzz's profile image
Gmanzz 
2 years ago

Having never purchased a house before, my wife and I didn't know what to expect. With Joseph Jones (and his team) it was a much more pleasant and easy experience than I would have assumed for something I thought would be complex. Seriously, it was a breeze. We even closed early! Joseph went above and beyond and even spent time (after work hours) making sure I was comfortable and answering my questions about the process. 10/10 would use Joseph Jones again and will be recommending him to all the people I know. 

Business response:

Thanks so much Sean! So excited for you and your family and very thankful you chose to work with us for your mortgage needs! I'm always here if you need anything further. 

Kelley Lindberg's profile image
Kelley Lindberg 
2 years ago

Jesse and his team made the loan process on our new home go as smoothly as possible. He is very knowledgeable in this field and a great resource. I would definitely recommend Prime Lending. 

S Savan's profile image
S Savan 
2 years ago

I have worked with Tom for home purchases as well as ReFi. Tom knows the mortgage business inside out. I have known him since he started out as an Independent Banker before joining Rate. His business has grown, but his level of service & engagement stayed undiminished. If you want some, who will leave the fluff out and get straight to the point, then he is your man. Very efficient and has a team that is equally dedicated. I needed fast closings and he just made it happen - never needed to follow through. He knows his custome... read more

Business response:

Thank you for taking the time to write this nice review! I really appreciate the trust you have in me and my team - always my pleasure to work with you. Call me if you need anything. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,554 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.