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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the moment I first connected with Kelly was professional and efficient, getting things done with laser focus. But what really surprised me was how kind she was. She took the time to listen to my very specific situation, all my anxieties about buying a home, and never once made me feel rushed. Kelly’s knowledge of the mortgage industry is top-notch. I bombarded her with questions (some probably silly) and she answered every single one patiently, explaining everything in a way that made sense. Plus, she found me the best ... read more
Business response:
Thank you so much for your amazing review Luis! It was such a pleasure working with you.
Jon helped fund our home purchase at a short notice, provided us a great rate and ensured all formalties were completed on time. His team is always available to respond to questions and provide the best service. Highly recommend Jon.
We cannot say enough how wonderful our experience was working with Suzanne Neblett and her team at Guaranteed Rate!! One of the best lending experiences we have ever had! Suzanne's team has the whole process down to a science, from great communication to an easy, safe way of sending important information and documents. Thank you, Suzanne, for making our dreams come true with our new home!
Business response:
Thank you so much! I'm so excited for y'all and can't wait to see the house in person!
We absolutely loved working with Jeff! From our first inquiry and up until the day our loan closed, Jeff was the most available and responsive to us. His down-to-earth style makes him easy to talk to and we felt comfortable right from the start. There is absolutely no question about the experience that Jeff brings. He always kept us informed, walked us through every step of the process, answered every text and phone call, and really listened to us when we spoke about our comfort level for monthly payments. He really came thr... read more
I am pleased to mention that I have recently closed on my third home with JR. I have never encountered any issues. I believe it's not just the bank, as all three transactions were with different banks. JR is highly recommended for all your mortgage needs. All the friends I have referred to him are extremely satisfied. I hope you find my recommendation trustworthy.
Working with Beth, Cathy and the team was an exceptional experience, characterized by their unwavering commitment to putting their customers' interests first. They demonstrated a profound understanding of our needs and provided tailored solutions that exceeded our expectations. The team was incredibly responsive, always answering our questions promptly and thoroughly. Their dedication to clear and timely communication made the entire process smooth and stress-free. We felt valued and supported every step of the way, making i... read more
What Ryan embodies is truly the definition of a good-natured, reassuring, kind, and thoughtful lender! You can really tell how much he cares about his clients and really only wants the best for them. Our home buying journey was not easy by any means, however Ryan was there to pick us back up and provide us with many options during this difficult housing market. And when we finally got our home, he was the very first to congratulate and wish us well! He is extremely responsive and is available at crazy times - we couldn’t app... read more
Juan was amazing. He helped me close in 2 weeks & was always clear and direct with what was expected from me. I made first contact with him on Saturday and he has everything ready to submit on Monday. He also had me in contact with the other parties involved and was always available to answer all my questions.
Kara Rozanski is a true rockstar lender- this was our 3rd loan with her, and as entrepreneurs we have complicated finances and a difficult file. She’s always closed our loans successfully, even where other lenders we’ve worked with have failed. Can’t recommend Kara highly enough!
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,469 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.