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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,562 reviews
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Jill Clancy's profile image
Jill Clancy 
2 years ago

Al went above and beyond during the whole mortgage process. From the very start of when we initially spoke about getting pre-approved, all the way until the end of when we officially closed on our new home. He was always available whenever we needed (even when he was away on vacation!) and always took the time to speak to us directly over the phone about our next steps and what we should expect moving forward throughout the entire process. Thank you to Al and his team for such a great experience! 

Business response:

Thank you Jill! We wish you the best in your new home. 

Brian Dellabetta's profile image
Brian Dellabetta 
2 years ago

Sam and his team were great throughout the whole loan process. They were very quick and responsive each step of the way. Super helpful for a first-time home buyer like me. I would definitely recommend him. 

Lauren Tyler's profile image
Lauren Tyler 
2 years ago

I was a first time home buyer and I didn’t really know what to expect. Joshua and his team were beyond helpful from the beginning to the very end. They were very responsive and more than willing to answer any questions I had. They truly went above and beyond to help make this process as smooth as possible. So whether you’re in my position or if you’re just looking for a reliable team of professionals I highly recommend this team at guaranteed rate!! 

Business response:

Thanks for allowing us to help Lauren. It's always a treat to help first time homebuyers secure their first home. Let us know if we can help in the future as well. 

matthewschanzlin's profile image
matthewschanzlin 
2 years ago

Despite multiple delays impacting my rate lock and changes in sale price from the developer, Daniel made the process feel much smoother on my end. He was there to answer any question I had and I would work with him again without question! 

Mara Leon's profile image
Mara Leon 
2 years ago

Tom and his team are always available and willing to help and I have built a trusting relationship with Tom. Even though Tom was unable to provide his services, he was able to guide and coach me. I am very thankful to have his guidance and appreciate him going above and beyond to ensure I had the most up to date and timely information so that I could make appropriate arrangements with other lenders. He didn't have to do that but he did and I am very thankful! 

Business response:

Thank you for your kind words and review. I really appreciate the trust you have in me and my team. Please don't hesitate to reach out with questions anytime. 

Brad Bergeron's profile image
Brad Bergeron 
2 years ago

Nick was helpful and patient as I learned more about the process of buying my first place. I would recommend him to others due his transparentness and openness to talk through anything. 

user0416748's profile image
user0416748 
2 years ago

This was not the first home purchase for my wife and I, so we had some expectations of what the process looked like going in. We did not, however, expect the exceptional service Ravi and his team offered. I could not tell you who my last lender was, but I knew Ravi by name after our first conversation. Not only was he comfortable calling and texting for any step of the process, but he went out of his way to discuss rates with me on the weekend to ensure I locked in at the appropriate time. He also talked me through some unce... read more

Patrick Egan's profile image
Patrick Egan 
2 years ago

Eric and his team are consummate professionals. From my first call with Eric to closing day, he was always responsive, informative, and engaged. Any questions I had, he and his team answered quickly and clearly. 

Jonathan Hislop's profile image
Jonathan Hislop 
2 years ago

I worked with Ryan for buying my first home. It was an excellent experience. He was incredibly responsive and was able to answer any questions that came up during the process. I will be recommending him going forward. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,562 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.