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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,600 reviews
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sam garcia's profile image
sam garcia 
2 years ago

Very professional. Made my experience (as a first time home buyer) feel much less daunting than I thought the process would be and always answered all my questions and concerns in a timely manner. Will definitely be recommending in the future! 

michael a zambon's profile image
michael a zambon 
2 years ago

Tim knows his stuff. He even understands how to do financial modelling and what a typical IRR would be for a rental property. If he doesn’t know the answer, he knows people who do and can help. Highly recommended! 

April Adams, Santa B's profile image
April Adams, Santa B 
2 years ago

In March we purchased a condo in SB on East Beach and we were lucky to find and work with Christian for that transaction. So when it came to our second purchase - it was a no brainer who we wanted to work with. The second property purchase was different than our first, for starters the funds borrowed was twice as much and the SB housing market was now twice as competitive. Christian’s extensive knowledge of mortgage instruments paired with an expansive Santa Barbara network was able to use our preferred financing option to d... read more

Business response:

Thank you, April! I appreciate the opportunity to work with you again and your kind review. 

user8065566's profile image
user8065566 
2 years ago

Buying a home is such a stressful time. There are so many steps and so much to do. Tim took a complex mortgage process and made it as simple as could be. He outlined pros/cons to different options, he worked incredibly efficiently and he always made us feel like we were his most important client. Highly recommend Tim and his services. 

Evaristo Barrios's profile image
Evaristo Barrios 
2 years ago

Tim and team did a great job of expediting my mortgage and were able to meet tight deadlines. He was very responsive and the process was so much easier than my prior experience at big banks. I highly recommend Tim. 

wcuscina1963's profile image
wcuscina1963 
2 years ago

I could not have asked for a better partner in this real estate transaction. Tim and his entire team made the process seamless. He explained every step thoroughly and if I still had questions, he was patient and calming. A++++++ I used Tim and team to purchase my home in 2018, and again to refinance in 2020!!! Superb service and relationship 

April Adams, Folsom,'s profile image
April Adams, Folsom, 
2 years ago

A big shout out of gratitude to Christian Menard and team at Guaranteed Rates for helping us be competitive in the very hot Santa Barbara real estate market to find the second home of our dreams. Christian found us a great low rate loan that fit our financial situation and allowed us to offer a shortened close schedule. Throughout the entire process, Christian’s response was always prompt which was very important especially during the crucial times of negotiating offers and during signing to ensure we met all the timelines (... read more

Business response:

Your review is really appreciated. Always happy to help my clients save in other areas too. It was a pleasure working with you. 

Nick Rossi's profile image
Nick Rossi 
2 years ago

I came away really impressed with Tim and his team, especially when comparing them against mortgage providers I've used in the past. They were able to meet a tight deadline for our closing and lock in a better rate than others I talked to in the process. They have an online portal to make it far easier to submit paperwork. They provide you with DocuSign pages for attestations. Finally, I only had to answer questions once. I'm so tired of the big institutions asking you the same questions multiple times, losing paperwork you'... read more

Tavis William's profile image
Tavis William 
2 years ago

My lender Greg Jackson was very informative and knowledgeable. He made the entire refinancing process smooth and very easy.Would definitely recommend! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,600 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.