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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,600 reviews
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Christian Banchs's profile image
Christian Banchs 
2 years ago

Michael was referred to me by a friend and did not disappoint. Our first phone call was very thorough and realistic. Mike helped us navigate an unusual situation when I was previously told by multiple mortgage brokers that a loan for me would not be possible. Mike was quick to reply to any question via email or phone, even when he was on winter vacation. He went through every step so that we understood, and were not surprised by any number or document. Mike worked with our realtor and took the initiative multiple times to en... read more

K. C. Ruiz's profile image
K. C. Ruiz 
2 years ago

Jeff and his team at Guaranteed rate helped us thoroughly throughout a 9 month home search, from pre approval to home buying. Grateful to now have our first home, thanks to the diligence of the GR team. 

Business response:

Kristen, my team and I were happy to have helped along the way. It was a long journey and I'm glad you were able to find the perfect home! 

Laura Espinal's profile image
Laura Espinal 
2 years ago

We worked with Jeff and he and his team were friendly, knowledgeable, and timely. We were able to be pre-approved and moved through our mortgage process smoothly. The experience was overall pleasant and we felt comfortable asking questions as first time homebuyers. We really liked working with Jeff and his team! 

Business response:

Glad to hear you had a pleasant experience, Laura! It was great helping you and Yunior through the process of buying your first home. Congrats again! 

Cal Lewis's profile image
Cal Lewis 
2 years ago

Martin was a great help in getting me through the required paperwork necessary to close this loan. 

mjob21's profile image
mjob21 
2 years ago

Tim and his team were great helping us get our closing done quickly and easily. They explained all the steps and provided ample transparency. Definitely a recommend to anyone I know in the market for a loan 

gclev909's profile image
gclev909 
2 years ago

Tim was referred to us by one of our closest friends who is also a very successful real estate agent. Both my wife and I work in professional services, so we can be good judges of others in similar professions. We were frankly amazed at how completely Tim was always on top of the process, informed, detail oriented and scrupulous about representing our interests. My strongest endorsement is that recently, when we were again in need of help with a mortgage, it was a no-brainer to call Tim. I cannot recommend him more highly. 

Bulent Ecevit's profile image
Bulent Ecevit 
2 years ago

I have been in too many real estate transactions, thanks to Melissa, I have never had such a smooth transaction before obtaining a mortgage. She is a real pro, her knowledge and response timing to any inquiry absolutely hard to beat, thank you very much. 

SAU's profile image
2 years ago

My wife and I have used Mike for the purchase of our new home as well as for multiple refinances on our current and previous home. In every case Mike and his team have promptly responded to questions with detailed information to assist our decisions. Every loan has closed on time with no surprises along the way. We will continue to use Mike and his team for all of our mortgage needs in the future. 

Business response:

It was our pleasure! Thank you for such a nice review! 

neil chollick's profile image
neil chollick 
2 years ago

I have many positive things to say about working with Tim during our mortgage application process. He's always available to answer any question you might have, (and there are a lot!), very knowledgeable, informative and proactive about what's needed, he's involved in all aspects of the loan, and has a wonderful team of professionals working with him to get it done. The entire job went as smoothly and efficiently as could be, nothing but the utmost praise for Tim and GRA! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,600 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.