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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,614 reviews
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Lauren Butts's profile image
Lauren Butts 
2 years ago

Working with Robert made this entire process far less stressful. He was excellent at communicating and took the time to walk us through the pros and cons of our options as if it were his own property. Couldn’t recommend him more! Thanks, Robert! 

Michael W Cox's profile image
Michael W Cox 
2 years ago

Tom has been our lender for over 25 years, through three different homes and several refinances. Hel has always been pleasant, thorough and provided a very good rate. 

Business response:

Thank you for the recommendation and kinds words Michael. I really appreciate the trust you have in me and my team. Call me anytime if you need anything 

Nadia Yassin's profile image
Nadia Yassin 
2 years ago

Tom is the lender you need to have in your phonebook. Immensely knowledgeable and available to help any time of the day during and even after the process. He and his team were patient, thorough, and compassionate. They go above and beyond for their customers, and I am grateful that I found this amazing team! 

Business response:

Thank you for the kind words Nadia and review. I really appreciate your support and recommendation. Congrats to you again! 

Catherine Booth's profile image
Catherine Booth 
2 years ago

We worked with Ryan to purchase a home. Ryan was fantastic to work with. He was always friendly, knowledable, responsive and very proactive. I would recommend him highly. 

Amy H.'s profile image
Amy H. 
2 years ago

Tom is the best in the business! He very attentive and makes the process of home buying/refinancing very easy, and I got my refinance done as zero cost out of pocket. Can't beat that 

Business response:

Thank you for the review and trusting me and my team for your refinance. It's always my pleasure to work with you Amy & I appreciate the kind words! Call me for any questions. 

Mary Marry's profile image
Mary Marry 
2 years ago

My loan was a tough one as I am self employed and the Pandemic made it even harder. Leslie worked diligently to get it through. She stuck with me for months and helped me when I became frustrated with the process. She has been in business for many years and her experience made the process go as smoothly as possible. I would recommend her for your home loan needs. 

dmariusus's profile image
dmariusus 
2 years ago

I had user Stephen and his team twice, only had great experience. Almost everything is online, which makes it very convenient. It is the best experience ever had with a mortgage company until now. 

Nancy Garcia's profile image
Nancy Garcia 
2 years ago

Dianne is the best Loan officer, so patient, always on top of things, she will responded to text and emails withing minutes, explain evething step by step. My realtor never had any problems on getting the pre-approval letter (and belive me, we ask for so many), she will send it right away. She goes above and beyond for her clients, even give us tips on how to get a better credit score for my huspand credit to help the rate go lower. I really enjoyed working with her, and I will recommend her service's to family and friends. ... read more

dwightahenry06's profile image
dwightahenry06 
2 years ago

He made my process very easy and simple. Great customer service skills very patient and he is always available to explain very step off the way. I would recommend him to everyone. 

Business response:

Congratulations on the purchase of your new home! Glad we were able to assist you in your purchase and that you had a good experience. Wish you all the best. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,614 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.