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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,426 reviews
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chloesommer17's profile image
chloesommer17 
2 years ago

Tom and team were extremely helpful and timely for my refinance! Tom understood why I wanted to refinance and found me a great rate. Highly recommend!!! Will use again in the future 

Business response:

Thank you Chloe for the kind words and review. I really appreciate the trust you have in me and my team. Thank you for the recommendation! 

Michael Wonnacott's profile image
Michael Wonnacott 
2 years ago

Tom and his team are amazing. I've worked with Tom for years. He is my go-to guy for mortgage or refi loans. Tom is ALWAYS available and returns phone calls or text messages within minutes. I look forward to doing business in the future. Thank you Tom 

Business response:

Thank you for the review Michael and trusting me and my team for your refinance. It's always my pleasure to work with you & I appreciate the kind words! Call me for any questions. 

kaleena narwani's profile image
kaleena narwani 
2 years ago

My husband and I had the pleasure to work with Cindy for our first homebuying experience. She was thorough, understanding, and helpful throughout our entire experience. It was an absolute pleasure working with her! 

Raquel Nunez's profile image
Raquel Nunez 
2 years ago

Greta was nothing short of amazing. She helped me throughout the entire process and answered all my questions. This was my first time buying a home and Greta made it easy for me to understand the process and explained what to expect. I would 100% recommend her to everyone! 

Luan Pham's profile image
Luan Pham 
2 years ago

Alex was great to work with! He was clear and concise and easy to communicate with, and walked me through every step oh the loan process as they came to make sure I understood what was going on. He is very easy to work with and makes every effort to reach closing on time and without problems. I highly recommend him! 

Victor Zhang's profile image
Victor Zhang 
2 years ago

We worked with Mark Roberts from February 2021 to December 2021 for our new construction "forever" home. Mark has been great to work with from the start, answering questions about the mortgage process in general, all the way to closing out. As a first time home buyer, Mark was able to answer all of my question in a timely manner, and relieved a lot of stress of going through the mortgage process for the first time. We had multiple financing options planned out, and Mark worked with us with each of them. Mark went above and b... read more

tisa charles's profile image
tisa charles 
2 years ago

I can’t say enough about the professionalism of Jourden and his entire team. They were timely and knowledgeable about any issue that would arise. I would not hesitate to recommend this team to family and friends. 

Business response:

Thank you, Tisa, for the kind review and recommendation! It was my pleasure to work with you and make your refinance as smooth as possible. Call if you need anything. 

Humphrey Stone's profile image
Humphrey Stone 
2 years ago

Arthur is the guy to help home buyers to get mortgage done, in the right way with service that is exceeding expectation. There was a few bumps during my closing, Arthur was always there to help, many days even late at night. In the end, I was able to close the house smoothly. 

beckydiaz06's profile image
beckydiaz06 
2 years ago

Juan was able to complete a professional level and personal relationship in directing and guiding us thru the process. He was throughout patient and understanding when we became frustrated. His guidance was help was above and beyond the call of duty! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,426 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.