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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,468 reviews
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Frederic Zobel's profile image
Frederic Zobel 
3 years ago

We have been a repeat customer of Tom Lavallee for 20 years. He is always responsive to our needs, he has excellent communication skills. The best thing, he is always available, answers our calls, never leaves us hanging if we have a question. 

Business response:

Thank you, Frederic, for the review and trusting me and my team for your refinance! It's always my pleasure to work with you. Call me if you need anything. 

BenichouFamily's profile image
BenichouFamily 
3 years ago

Thank you Larisa to made our dream (house) came true with the best mortgage rate, you and your team are truly amazing, your professionalism made everything so easy from A to Z, I recommend Larisa and her team to everyone! 

Taylor C's profile image
Taylor C 
3 years ago

Cannot speak highly enough of Michael! He made our home buying process extremely smooth and went above and beyond to answer all of my unconventional questions. 

Chris Gow-Panzardi's profile image
Chris Gow-Panzardi 
3 years ago

Ashley is very responsive and knows how to get the deal closed. She is knowledgeable throughout the entire process and adept in handling any "bumps" along the way. 

Business response:

Thank you for sharing your experience with us, Chris! We work hard to provide quality customer care and are happy to hear you had a positive visit with Ashley. We will be sure to let her know and hope you'll contact her again for any home financing needs you may have in the future. 

dmatera1's profile image
dmatera1 
3 years ago

We refinanced our home, which was out of state, and we were blown away by Jeff's attention to detail and professionalism. It's refreshing to work with someone who is capable, kind, and responsive. Jeff will forever be our go-to lender. 

Business response:

I appreciate the kind words, Dawn. It was great working with you and Todd and I hope all is well. Looking forward to future business together. 

M & S's profile image
3 years ago

We had a seamless experience working with Jeff to refinance our mortgage. We were able to remove PMI just 15 months after purchasing our house and lower our interest rate, saving us money each month. It was the easiest and quickest refinance process. Jeff was easy to get in touch with and made the process stress free. We would highly recommend him! 

Business response:

Mike & Shannon, I couldn't have been happier to get that PMI removed for you guys in just a short time after buying the home. No PMI and lower rate, a win all around! Thanks again for your trust. 

Amy Bachman's profile image
Amy Bachman 
3 years ago

I highly recommend Sharbel to anyone looking for assistance with mortgages. He was extremely knowledgeable and made my first home buying experience extremely smooth. He broke everything down for me in a way that was easy to understand and made me feel extremely comfortable every step of the way. He was always available anytime I had a question and made sure to go above and beyond when I was ready to put in an offer to make sure everything happened in a timely manner. I truly appreciated his professionalism and would definite... read more

mandabeth85's profile image
mandabeth85 
3 years ago

Erik is amazing! I had been in contact with a couple other lenders before being in contact with Erik and they were no help. Erik is gone above and beyond to help me get in to my future home! I can’t recommend him enough. He’s professional hard-working and will go out of his way to help you in anyway that he can. 

Gusto Coutard's profile image
Gusto Coutard 
3 years ago

Prompt and thorough, in his industry there’s a lot of mediocrity! He gets things done and has closed every deal I’ve worked with him on. When he says he’s going to have an update for you and when, he always delivers. It’s been a pleasure working with Erik, I look forward to working with him in the future. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,468 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.