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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've used Joshua Epps and Guaranteed Rate to refinance 2 different homes in the past few years. Josh and his team provide exceptional service and competitive rates, The entire experience provided by Guaranteed Rate was quick and painless, I would recommend them to anyone looking to refinance or originate a new loan. David
Josh Epps and the team at Guaranteed Rate were excellent! We were coordinating two home sales, one purchase and an 800-mile move, so knowing that everything on this end was going to be taken care of in a timely and efficient fashion was critical. Everything was smooth and on time. I sold homes for 16 years and have worked with many different lenders over that time. I would recommend Josh and his team at any time!
I had known and worked with Dan for years at another company in financial services prior to going to him for lending. I mention this only because I knew who he was as a person and his work ethic. If he was an average guy or average worker I could have easily went to someone else and he wouldn’t have known or probably cared much. It’s because he is a great person and works hard that we chose to work with him. We reached out way too far in advance of buying but he worked with us and was patient, updated us on rates, waited on ... read more
Alfonso is not only very knowledgeable, he also provides the best customer service. He made this experience as a first time homeowner very easy and the entire process was seamless. He was patient, answered all of my questions and provided me with all the details of every step along the way. I greatly appreciated the weekly check-in calls and especially the call I received on my way to the closing. I felt very well taken care of which made me feel at ease.
Business response:
Thank you for your business and support! So glad you felt that way!
What can I say; him and his team are the very best. He is knowledgeable, ways always available, and guided me through everything from pre-approval to closing. He provided so much value that I could not be happier with the renovation loan he recommended. I will definitely be going to him when it is time for another purchase. Thank you!!
Quick and easy especially with DocuSign JoAnne was quick to reply and meet our needs. The savings she created for us was icing on the cake ! I would recommend her anytime for your various loan needs.
Sara Wong at PrimeLending provided exceptional customer service and professionalism in all steps of the mortgage process for my new home. Sara's expertise and timely communication enabled me to get a great low rate. And, the underwriting and closing processes went smoothly as she communicated with me every step of the way. Thank you, Sara! Thank you, PrimeLending.
Lee is by far the best lender I have ever used. He will be my lender always moving forward. He takes away all the challenges that one can incur in a loan process. His team is very professional and communication is superior. I have recommended Lee and will continue to do so. Lee is by far the best!
Michael and his team were incredibly responsive and knowledgeable. He was always available to speak when I called. I Highly recommend Michael and his team.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,468 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.