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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cathy and her team were Great. They are easy to work with, prompt, flexible, and professional. My loan closed with no issues and Cathy and her team were always there to answer any question and provide the necessary service. They made the entire home buying experience much less stressful.
My husband and I worked with Chris as we bought our first home in June 2021. Chris and his team were wonderful to work with. They kept us well informed and checked in with us throughout the entire process. He was professional but also personable and answered any questions we had, which were many :) The entire home buying experience can be stressful and filled with uncertainty, but I felt that our experience was so positive because of the team that we had to walk us through. Thank you so much, Chris!
Tracy Padgett was Wonderful!! She was there for me anytime I needed her. She would help me with things I didn't understand. She worked with me 7 days a week and in the evening as well.
Business response:
It was such a pleasure working with you and being able to calm your fears. Buying a home doesn't have to be scary! I hope you remember your home buying process with fondness and that you love your new home for many years!! Stay in touch!
Very nice person responsible helpful. 👍always have professional answers for all the questions we have. Definitely will recommend to do business with her. We are first time buyers so we didn't know nothing about all procedures, she explained step by step everything .Thanks again Anna.
Teresa Metheny Is an excellent loan officer who I would recommend to a friend or family member in a minute. She’s extremely knowledgeable, professional, and witty. She keeps you informed every step of the way both at our initial meeting and throughout the process. She a perfect representative to her business and employer as she makes herself a available anytime to answer any question you may have along the way.
We got into looking for a home in the middle of a very difficult housing market. Don’t have enough words to praise Shawn and his team. Stressful times and Shawn kept us always informed of what was going on. Need to buy a home? Shawn and his team and Guaranteed Rate will get you there.
Business response:
Thank you, Jennifer and Carlos, for your great review! We hope you make many delightful memories in your new home. We are thankful we could be a part of this chapter in your lives.
Ravi answered every question I had and educated me because I was inexperienced and like to ask questions. He even contacted me on a Sunday and hates his notification badges being on his phone as much as I do. Ravi and his team exceed customer service standards for any industry and I’m sure they are entitled to many move reviews than posted.
Tom and his team has been beating my expectations consistently. Now is about the jumbo loan. Very quick in providing a comprehensive pre-approval that too on Sunday. Timely and proactive follow-up continues with an easy to use online submission portal and on track to close on just like done over the last 7 years multiple times! Keep up the great work, ethics and timely communication, Tom and the team!!! THANK you!
Business response:
Thank you for the review and trusting me and my team for your purchase, Nandkishor! It's always my pleasure to work with you and make this process stress free. Cheers
As a first-time homebuyer, I was very overwhelmed with what I needed to get ready for this process. Luckily, Mike and his team are seasoned veterans and incredibly helpful. They walked me through every step of the process and made it very manageable. Whenever I would have a question, Mike and his team would always be able to answer it extremely quickly via phone or email. If you are looking to get a mortgage, Mike and his team are the best in the business. They'll get you the best rates along with the best service you could ... read more
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 41,473 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.