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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,546 reviews
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Craig C.'s profile image
Craig C. 
3 years ago

This was our second time working with Alfonso to obtain a home loan since he made the process so easy the first time around. A renovation loan was new territory for us so it was nice to have Al as a valuable resource to answer all of our questions. He always made time for us and helped make clear what would be expected each step of the way. Al is knowledgeable in all aspects of his job and provides important insight along the way. I highly recommend his services and look forward to working with him again in the future. 

Business response:

Thank you for your repeat business and support! I truly appreciate the trust and relationship my repeat clients bring to the table! 

user4937950's profile image
user4937950 
3 years ago

Paul made the refi process very easy! Highly recommend Paul and his team. The process was quick and easy. Will definitely use Paul in the future on any refi or home purchases. 

Ryan Langan's profile image
Ryan Langan 
3 years ago

Eric and his team were incredible from our initial conversation through closing day! Eric was professional and extremely responsive every step of the way through my recent refinance. He makes himself available to answer any questions and handle any concerns that arise through your loan process. Closing was on time and seamless which is not the case with all lenders in my experience, especially during the current rate environment and influx in purchases/refinances. I will 100% work with Eric for my future lending needs and re... read more

Keith's profile image
3 years ago

Marc AND his team are FABULOUS! Self employed, which is typically an excessive paperwork providing process that Marc and his team orchestrated and helped me gather with simplicity, always available for any of my questions with lightning fast responses. 

tom ouimette74's profile image
tom ouimette74 
3 years ago

I have worked with Dan for years, dating back through multiple home purchases and multiple refinancings. Each time, Dan has treated us as if we are his only client. He has proactively reached out to us on multiple occasions to refinance at opportune times and I have never walked away from a closing without feeling like I got a good deal. I could not recommend anyone else to friends or family for their mortgage loan needs. 

Janel Gruber's profile image
Janel Gruber 
3 years ago

Dan Gjeldum and his team of subject matter experts provided us with excellent guidance during our refinance process. They were responsive and professional. And, we locked in at a great rate and saved money--we strongly recommend Dan! 

tyeshasingleton5's profile image
tyeshasingleton5 
3 years ago

Karen provided me with exceptional service with me closing on my brand new construction home. Karen was informative, patient, and thorough! I’m going to call her a National treasure cause your next treasure(home) that you find can be secured with her plus her help can be obtained nationwide. 

Michelle W.'s profile image
Michelle W. 
3 years ago

Cindy and her team went above and beyond for us. She was always available to answer questions day and night. Her response time was fantastic. This is the third transaction with Cindy for us, and I plan on using her again and again! She is so patient, and really instills trust and confidence in you whether purchasing a home or refinancing. 

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babbs4444 
3 years ago

I have been impressed with the strong customer service I have received from working with Jo Ann Theriault-Fazio and her team from my initial mortgage over 6 years ago, first refinance about 4 years ago and this most recent refinance -- during a pandemic. Everyone was just fabulous to work with. I highly recommend them. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,546 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.