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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never worked with anyone so responsive and accessible when I called, emailed or texted. Rich literally is on the job 24/7 with solutions to problems and answers to questions. He's very creative and open minded to solving problems that naturally arise in the course of a real estate closing. A real professional
Rich delivers on what he promised and proffesionally tells you whether your expectations are realistic. His team offers practical solutions for any issues that may crop up. They work hard to deliver a great experience.
I have refinanced twice with Richard. He was not my original lender, but I gravitated to him due to his patience walking me through the process and being available 24/7 for any questions. He is great to work with and will get the job done.
I have done 3 mortgages and 3 refinances through my life so far. This is by far, the best one. I love that it is clear cut, and so easy to upload documents online. If you are a busy working person who likes technology, this is for you. I loved it!!
Business response:
thanks for the review! we are glad it was so easy for you!
Richard and his team provided us an excellent service refinancing our home ,I strongly recommend him as your loan officer ,because he knows what his doing.
Richard and his team helped me re-finance both my houses this summer. He and his team were thorough, prompt and easy to work with. I encountered a problem with Guaranteed Rate's Insurance Department, and it took only one email to Richard to connect me that day to the right people who worked the problem. they kept me informed at each step of the way until the issue was resolved. Highly recommend Richard and his team .
Richard completed the original loan for our home and also completed a more recent refinance loan for us. On both loans, he answered all our questions on options and rates immediately and fully, and both proceeded to closure smoothly with no issues or delays.
From start to finish Jonathan kept me well informed every step of the way and made sure to get me to the closing table. If you are looking for a loan officer look no further! Jonathan will go above and beyond and provide nothing but quality service.
As a first time buyer, Jonathan made this process as smooth as possible. He’s kind, patient, professional and VERY knowledgeable in purchasing a new home. Jonathan was always available. All the questions and concerns I had, he was always there to answer. Before finding Jonathan, I worked with someone else but trust me when I tell you I’m glad I discontinued with that person. Jonathan made me feel comfortable and worry free and there was no such thing as a silly question. Thanks to him I’m now a home owner, the renovations ha... read more
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,335 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.