Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,398 reviews
Select a rating
Chris's profile image
3 years ago

Sarah and her team helped us with our first home purchase. As we were first time homebuyers, I needed constant handholding along the way. Sarah was always there to answer my questions and quell any concerns I had. Sarah was always cheerful, knowledgeable and professional when answering my questions. In addition to her wonderful bedside manner, Sarah and her team were also able to offer us the lowest rate and fastest time to close of any other mortgage lender. The underwriting process was also not a hassle due to Guaranteed R... read more

claymaser's profile image
claymaser 
3 years ago

I used his services when I purchased my home 3 years ago and the process was so smooth and any and every question was answered and explained in a was that I fully understood what was happening. I recently received fantastic service again from him with a refinance of my mortgage and I am now literally saving $400+ a month under his guidance. some of the factors that made this possible was a higher household income, higher credit score, and a higher value appraisal of my home. Thank you Michael Wagner for facilitating this ref... read more

Lori Barrington IL's profile image
Lori Barrington IL 
3 years ago

We have worked with Jo Ann Theriault-Fazio and team on several occasions and always have been pleased with the experience. Good rates, strong communication skill, great follow up, knowledgeable team, and quick turn around. The system that is used to send them documents is also user friendly. We will continue to use Jo Ann and team and recommend them to family and friends. 

user0136801's profile image
user0136801 
3 years ago

Tom and I were very pleased with the entire process. We have purchased homes before but this experience was by far the best experience. We would highly recommend CHL to any of our family or friends. We appreciate everything. 

Peggy McCauley's profile image
Peggy McCauley 
3 years ago

Vince and his team are amazing! I never dreamed I would be in our hone this quickly. He is patient, kind and answers every question you ask regardless if you felt the need to ask more than once. 

Trent B.'s profile image
Trent B. 
3 years ago

Chris provided solid guidance every step of the way. He was a able to get us the perfect rate and help us work through a challenging 2020 home purchase. I recommend Chris to all of my friends and business partners. 

Peter Blajev's profile image
Peter Blajev 
3 years ago

We chose to work with Petya years ago when we purchased our home. Withouthesitationwe wanted to work with her again to refinance the mortgage. Petya listened to us to make sure she fully understands our needs. She provided valuable adviceand multiple options for us to select. Time was of the essence and Patya and her team worked veryhard to lock the best rate. I know therate was the best because I compared them with other landers. The process was smooth and fast. We received regular updates and Petya was always responsive to... read more

tdinger9's profile image
tdinger9 
3 years ago

We had some bumps during our process but Shawn got it done. He is very knowledgeable and was able to explain everything in-depth about everything that goes into the loan process. 

Business response:

Tori, thank you for trusting us with helping you purchase your home. May your first Christmas in your new home be extra special! We wish you and Reid all the very best. 

Rosalba mendez's profile image
Rosalba mendez 
3 years ago

Chris Johns and his team went far and beyond to make this happen for us. Chris Johns is very knowledgeable and promptly answered any questions I had. He and his team did great job and made a great team with my real estate agent and the seller’s agent, I Highly recommend them. Was a pleasure to work with, I’d happily recommend them to my family and friends. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,398 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.