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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.049,249 reviews
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CILIO ROMAN's profile image
CILIO ROMAN 
4 years ago

Isaac Rivera, was absolutely amazing through my home purchasing experience. He was always getting back to me on time with phone calls, emails, and voice mails that kept me updated on the latest progress of my purchase, documents, and things needed to get the closing done. He was with me throughout my entire experience. I am absolutely mind-blown. Reason being, is because I moved from New Jersey to Florida in 1 month. That's how fast and easy it was to work with Issac Rivera. The mortgage Company he works for is amazing as we... read more

Business response:

Cilio! I am so happy I was able to help you make this purchase happen. I hope you are enjoying the sunny FL weather! 

Anand Sankhe's profile image
Anand Sankhe 
4 years ago

Alfonso was an absolutely incredible help while we were looking for our home purchase. He was always available for questions and easy to communicate with. I would recommend him to everyone and anyone! 

krisgallegoscats's profile image
krisgallegoscats 
4 years ago

I have used Teresa over the past 10 years or so for easy, hassle-free refinancing and one home purchase. Teresa has consistently been able to get me exceptional rates. Teresa and her assistant Vickilee explain exactly what you need to do, what documents are needed, etc. Other than providing the documents and showing up to the closing (scheduled based on my needs), they did all of the work for me. Hassle free. They are both amazingly responsive, even outside of regular business hours. I highly recommend using Teresa to obtain... read more

Business response:

Kris, thank you very much for the great review and your confidence in me. I truly enjoy working with you and am always available if you need anything. Thank you again! 

Greg Cohen's profile image
Greg Cohen 
4 years ago

What made my experience with Kelly so outstanding was not only her efficiency and professionalism, but her humanity: she treated me like a friend as much as a client. I really couldn't have asked for a better experience. 

user76518553's profile image
user76518553 
4 years ago

Alfonso was very clear each step of the way and when we came down to the final stretch, he did everything in his power to make sure we closed on time despite the bumps on the road we encountered. He was great and straightforward during the process, giving us a clear view of what to expect. 

Sachin Misra's profile image
Sachin Misra 
4 years ago

I’ve known Dan for many years and have worked with him for the last 3 mortgages. He’s is professional, knowledgeable and goes above and beyond to ensure a successful close. Dan and his team are very responsive and collaborated with me through the entire journey. 

Paola Gonzalez's profile image
Paola Gonzalez 
4 years ago

I have been working with Tom since 2017 with my first time mortgage, it went very smooth, and since then, Tom still keeps in touch to bring to my attention opportunities to improve my rate, he is always available and overall process to refinance is very easy to follow, he has a great team supporting him, I highly recommend working with Tom and team. 

Business response:

Thank you Paola for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free. 

Krista Heinrich's profile image
Krista Heinrich 
4 years ago

Corey makes mortgages the easiest part of getting or refinancing a home! We purchased a home with Corey 4 years ago and he was amazing to work with that he was our first and only call to refinance when rates dropped this summer. He is knowledgeable, reliable, and a super nice person to work with. He is prompt in answering questions by phone or email. So basically, I don't know why you would use anyone else for your mortgage needs. 

Ellen B.'s profile image
Ellen B. 
4 years ago

From the very beginning of my home search ... right up until I closed - Peter (and Lou) have been forthcoming, beyond helpful and encouraging every step of the way. Faced with every challenge I brought to the table during the home buying and mortgage process - I was never met with anything less than encouragement and positive reassurances that it was going to work. Even through my occasional tears - and doubts - Peter was available to calm my nerves and guide me through the process as though he was the one buying the home. I... read more

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 49,249 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.