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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ashley Card was recommended to us by our realtor, and I am so glad she was. We primarily needed a lender that could close quickly and was well respected by other agents, as we received negative feedback about our previous big-bank lender that was deemed slow and unreliable. I reached her on her vacation, but she quickly responded, and answered all of my questions about the lending process. She made the entire process easy, from qualifying me for a pre-approval, to working with me on getting the right documents to their under... read more
Business response:
Thank you for sharing your experience with us, Albert! We work hard to provide quality customer care and are happy to hear you had a positive visit with Ashley. We will be sure to let her know and hope you'll contact her again for any home financing needs you may have in the future.
It has been such a pleasure working with Danny! Going into this process, I was not familiar with the details of the process or even the necessary steps, but Danny took the time to explain everything in detail! He was quick to respond to emails and questions, and really took the time to make sure we understood the steps and appropriate expectations! I would highly recommend him!!
Business response:
Hi Alissa, I'm so thrilled I was able to make your first mortgage process a simple one! Thanks so much for your review.
Our story begins a couple of months ago, the dream of moving into our new home was crushed. My husband and I decided to move into our forever home. We put our starter home on the market and it sold. We were working with a lender who stringed us along and waited until the end to let us know we had no new forever home. Ms. Dianne picked up the pieces and made it happened. She worked late nights making sure everything was on point. She is our angel in disguise ❤ We closed on our forever home October 5, 2020, thanks to God and M... read more
Business response:
Ingrid, thank you so much for allowing us to be part of your homebuying experience. You and Dave are so deserving of your beautiful forever home. We all enjoyed working with you. God bless you and your family. Enjoy your new home.
Brian Fletcher and his highly skilled team are the most professional, timely, and comprehensive lender I have ever had the pleasure working with. I have executed three loans through Brian and Evolve Bank, and I will never use a different lender again. Incredible service and true professionals. Don’t look any further for your next lender.
Justin recently made my refinancing experience extremely easy and got me a great rate. Having worked with him previously I knew that working with Justin would be an easy process, and he delivered that again. I plan to continue working with Justin on anything I have in the future.
Justin knocked it out of the park for our family's move to Atlanta. Buying our first house was a scary thought at first, but Justin made it very easy throughout every step of the process (even during COVID-19) Every step of way was explained clearly and consistently, and if we had any questions - Justin was a call or text away at all times. No dealing with third parties or crowded call centers! Have already recommended him a few times, and will use again on our next house!
As a first time home buyer, I was overwhelmed by how much there was to do, and I did not even know the half of it when I started. Justin truly made the process simple and answered any questions I had along the way. He made sure that I submitted documents by the various due dates and was always ready to send over what I needed to make an offer.
Ania was able to get us a loan, was very helpful through my entire home buying process. She is very professional. She was able to get us a great rate. I would recommend her to my friends!
We were blown away by the customer service provided by Justin and Acopia Home Loans. He was available at all times and make sure we were informed every step along the way. I would highly recommend Justin to anyone looking to purchase a home or refinance. You will not be disappointed.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 49,249 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.