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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Todd was very attentive and always there to give advice or answer any questions we might have had. He would respond to my emails very quickly no matter the time. Overall, GREAT EXPERIENCE working with Todd and his team
Dan worked hard in order to get me a rate that was significantly better than anything else I could find; and I shopped. The teams service was very efficient throughout the process.
Another great loan experience with Marc. I wouldn't go anywhere else for any home lending needs. Marc knows his stuff, and will guide you through the process. He communicates and anticipates your best interest all the time. Until next time!
4th time using Dan Gjeldum and his team for my mortgage/refinancing, and 4th time completely satisfied with my experience. They're great at holding your hand through the entire process and made sure all my questions were answered quickly and thoughtfully.
Excellent job! Marc and his team were incredibly helpful in making our homebuying process seamless. Their process and system for collecting all the necessary information was very easy to navigate. Very smooth from start to finish.
Ashley had helped me with a refi before so I decided to go back to her. The process was easy, she was clear about what I needed to do, and how long the process would take. I was able to complete the whole thing from the comfort of my home. She's professional, friendly and I would highly recommend her.
Business response:
Jennifer, thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact us again for any home financing needs you may have in the future.
This was the third time we've used Chris, and the third time that he has exceeded our expectations. He's everything you could want in a lender: honest, knowledgeable, very responsive, and he's an expert at solving the problems that can sometimes come up during the process. Thanks Chris!
From the very start of our several-month journey to buying our home, Tracy was clear, helpful, impactful, creative, quick and tenacious on our behalf with the mortgage lenders. The mortgage qualification process is much more detailed-oriented and risk averse than in years past, which means that Tracy's approach is exactly what is needed to successfully transact.
Caleb was extremely helpful, knowledgeable as well as always available to help answer questions and guide us through our first refinance! From the very beginning to being prompt on answering questions before we even got started to always being there throughout the process, Caleb was truly wonderful to work with. He and his team helped us lock in a fantastic rate and understood our needs and goal of what we were trying to accomplish. We would certainly recommend him and his team to our friends and family.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 49,465 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.