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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.052,260 reviews
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Rebecca Mireles's profile image
Rebecca Mireles 
4 years ago

We had an unusual situation and had been “preapproved” by three different lenders only to be told we weren’t approved after all. Our real estate agent sent us to Dianne and after we explained the situation she told us what everyone else had told us, that they could get us financed. Dianne worked on our loan and kept us informed every step of the way. She got our loan approved and we just closed on our home! I just wish we had gone to Dianne first! 

Business response:

Rebecca, it was a pleasure working with you. I appreciate the confidence and trust you had in me. Enjoy your new home! You deserve it! 

Shannon D's profile image
Shannon D 
4 years ago

We used First Home Bank when we closed on our mortgage about a year and a half ago and based on our positive experience and competitive rates, went back to them for our mortgage refinance, which was a great decision. Peter D'Angelo navigated us through the refinance process and it couldn't have been more seamless. Besides getting us a great rate, he was very helpful walking us through the various support needed and following up with us on documentation we needed to execute. If I had questions, he would respond by email almos... read more

Ashley Ramos's profile image
Ashley Ramos 
4 years ago

I highly recommend John when considering lenders for your mortgage! He was so responsive, answered calls any time, and we had our clear to close so fast. 

christinecchavez's profile image
christinecchavez 
4 years ago

Working with Jennifer and her team was the best experience we've ever had with a refinance. We've lived in our home 25 years, so we've been through a few refinances. They were always somewhat painful experiences, because of all the details and paperwork, people dropping the ball, unexpected fees, etc. Working with Guaranteed Rate was the easiest thing in the world, literally painless. They have a really secure and easy to use online portal so you can take care of everything online, including sign forms, review documents, and... read more

Reginald Murrill's profile image
Reginald Murrill 
4 years ago

Guarantee Rates loan process is one of the smoothest processes i have every experienced while buying an house. Josh Epps led a team of processors, that were very knowledgeable and efficient. everyone i had contact with was considerate and caring. If anyone is looking to buy a house and want a reliable Team to handle your loan process Josh Epps and his team at Guaranteed Rates is the answer. Thank You 

CindyM673's profile image
CindyM673 
4 years ago

My lender Steven and his team were very easy to work with. Very helpful and professional, fast and helped me to success with my first time home purchase. They were with me every step of the way and made things very easy, I appreciate all of their work with me. 

nonajackson2's profile image
nonajackson2 
4 years ago

Best hands down!!! Quick, easy and best rates around. Professional and courteous; they were wonderful to work with. Josh is amazing and his team keeps you updated on your status and answers any questions you may hand during the process. Highly recommend!!!!!! 

Alex C's profile image
Alex C 
4 years ago

Joshua and his staff did a tremendous job of guiding me through the loan process. They kept me well informed and were very efficient at their jobs. I would use them again for any future refinancing or mortgage needs 

Bobbie & Johnny's profile image
Bobbie & Johnny 
4 years ago

My husband & I was able to buy a place in Cherry Grove & couldn't ask for a better finance team that Joshua Epps has. Because he pre qualified us we were able to get the place we wanted. We had to proof we were qualified before we were even allowed to see the property. Without him doing his job really well we might not been able to get the home we wanted. Thank you again Joshua Epps & your team for excellent care! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 52,260 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is open now. It will close at 5:00 p.m.