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Gwen Swain at Waterstone Mortgage NMLS #1619853 - Eagle, ID

5.0
  • Mortgage Lenders
  • Eagle, ID
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About this business

FinanceMortgage Lenders

Gwen understands that in this competitive market you deserve a lender who is ready and willing to work overtime to make your experience as stress-free and smooth as possible. Her team is available to work on your mortgage by phone, text, Facebook messenger, and email — even after hours and on weekends. From applying for a loan to closing on your home, they deliver five-star concierge service every step of the way. As a top-producing mortgage professional, in 2018, she was awarded the title of “Boise’s Best Lender” through ... read more

Location details

1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0312 reviews
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lwgray's profile image
lwgray 
a month ago

My experience with this mortgage company was nothing short of exceptional. From the onset, the level of service we received was remarkably professional and personalized. Their team provided timely responses to all our queries, ensuring we never felt in the dark about any aspect of our mortgage process. What stood out was the accessibility of the team members. Regardless of when we reached out, someone was always available to assist us, reflecting their commitment to excellent customer service. The coherence within the team w... read more

Business response:

Thank you for sharing, Lwgray! We're thrilled to hear everything went so smoothly with your mortgage with the help of Gwen and her team. We hope to work with you again in the future.  

AllisonBergstedt's profile image
AllisonBergstedt 
a year ago

I can’t say enough good things about the entire team! Gwen found me loan options immediately and gave me great advice about the rates and down payment options. She more than surpassed my expectations! She was so knowledgeable and found the perfect loan for me. 

Business response:

Thank you for sharing, Allison! We're thrilled to hear everything went so smoothly with your loan with the help of Gwen and her team. We hope to work with you again in the future.  

Kimberly Burns's profile image
Kimberly Burns 
a year ago

BIG THANKS to Gwen and her amazing team!! We started the homebuying process - casually - last February and before we knew it, interest rates had hiked and we were heartbroken to think we might not be able to afford a home in this market. Gwen and her team literally saved the day! They provided us with various strategies and options to get us into a home at a price we could afford. They are problem solvers and get the job done! 

Business response:

Thank you for taking the time to write this review, Kimberly! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.  

proulxangela75's profile image
proulxangela75 
a year ago

Amazing service!! I have I have used Gwen's Team and we closed in 3 weeks on 2 homes so far. I am a new real estate agent and plan on referring her to everyone! Only place I will use! 

Shawn's profile image
a year ago

Gwen and her team were fantastic! They were able to walk us through the whole process, giving us one less thing to worry about. They even helped us outside regular business hours. I would recommend working with Gwen to anyone 

Business response:

Thank you for taking the time to write this review, Shawn! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.  

sleepydragonfly's profile image
sleepydragonfly 
2 years ago

Working with Gwen and her team was exceptional. It was my first time home buying, they made it so easy. They answered any questions I had in a very prompt manner. Rich was extremely helpful. I was expecting this process to be confusing and stressful and it was absolutely not. Thank you Gwen and team. 

Business response:

Thank you for this review, Sleepydragon! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Gwen and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.  

terrylvr2000's profile image
terrylvr2000 
2 years ago

Gwen and her team made home buying so simple. They kept us informed every step of the way. We didn't have to try to track them down with questions. If we had to leave a message, they usually respond the same day, if not within 24 hours. 

Business response:

Thank you for sharing, Terry! We're thrilled to hear everything went so smoothly with your homebuying with the help of Gwen and her team. We hope to work with you again in the future.  

Tyler W's profile image
Tyler W 
2 years ago

I was very pleased with my experience with Gwen’s team at Waterstone. She was able to close my loan two weeks earlier than originally planned and the communication along the way was top notch. She also personally attended the closing with us which was something I had not experienced in many years. Thank you Gwen 

Rachel Holeman's profile image
Rachel Holeman 
2 years ago

This was our second time working with Gwen and her team, and we could not be happier. Gwen is incredibly responsive and made the whole process feel easy. We would not hesitate to work with her again and would recommend Gwen to anyone. 

Business response:

Thank you for taking the time to write this review, Rachel! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Gwen and her team. 

Frequently asked questions about Gwen Swain at Waterstone Mortgage NMLS #1619853

How is Gwen Swain at Waterstone Mortgage NMLS #1619853 rated?

Gwen Swain at Waterstone Mortgage NMLS #1619853 has a 5 star rating with 312 reviews. 

When is Gwen Swain at Waterstone Mortgage NMLS #1619853 open?

Gwen Swain at Waterstone Mortgage NMLS #1619853 is closed now. It will open tomorrow at 8:30 a.m. 

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