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Gwinnett Place Ford

4.5

About this business

Location details

3230 Satellite Boulevard, Duluth, GA, 30096, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 a.m. to 6:00 p.m.
4.510,479 reviews
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Michele's profile image
Michele 
6 years ago

Best place to buy a car! From the moment we were greeted at the door to the time we drove away with our car ....we were treated like family! There was an immediate sense that everyone there really cared about us as people and really just wanted us to have a positive experience whether or not we walked away with a car ! We seriously feel like we made some new friends! Scarlett Sanchez was just amazing to work with and i feel I can contact her anytime for any questions in the future ...we can’t say enough about this dealership... read more

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

Bert Tundidor's profile image
Bert Tundidor 
6 years ago

Smooth transaction on our new Lincoln MKC After several attempts to reach sales assistance via telephone, Sales Manager Jim and Gabi Mor, our salesman, helped make it a seamless, pleasant experience. Fast, easy process. 

Business response:

We appreciate you taking the time to leave us a positive review! 

Sophie1's profile image
Sophie1 
6 years ago

Excellent! Kind people at the service desks and the parts desk. The problem was diagnosted quickly and repair service was provided by next day. The ordered part, a cargo organizer,was ready to pick up next day! Thank you. 

Business response:

Thank you for your positive feedback! 

S Brown's profile image
S Brown 
6 years ago

Friendly professional service Everyone I spoke to did an awesome job. Professional, friendly and answered all my questions. Service Advisor Orlando Guzman, the cashier lady where I paid my bill, a guy name Jim (he said he is from Louisiana) whom I talked to in the dealership and others who said hello with a smile. The dealership also served free delicious lunch too. 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

Melisa's profile image
Melisa 
6 years ago

Great Customer Service! Great dealership! Everyone was very friendly. We worked with Cristian and he was very attentive and helped us find the vehicle that met our needs. We are extremely happy with our purchase!! 

Business response:

We appreciate you taking the time to leave us a positive review! 

Mimi-3's profile image
Mimi-3 
6 years ago

Customer service Scarlet was great finding my wish list in my Edge. Jose was very informative and helpful in buying the car. Everyone was friendly and accommodating. Scarlet and Jose made the experience very easy and non-stressful. Thank you 

Business response:

We appreciate you taking the time to leave us a positive review! 

Daniel Anguiano's profile image
Daniel Anguiano 
6 years ago

Excellent customer service! My service advisor (jordan) was excellent! Very friendly although it was a fast pace environment he is able to give time and listen to each of his customers concerns. 

Business response:

Thank you for your positive feedback! 

Aisha's profile image
Aisha 
6 years ago

Excellent Hi.Bryant thanks for your help and support.it was a good experience for me . I also loved talking with you. the experience was very fun and entertaining I hope to see you in the future from Moussa aisha first son.thanks from dd. 

Business response:

Thank you for your positive feedback! 

emerilnut's profile image
emerilnut 
6 years ago

Not sure I was treated well or not They were friendly enough, and they serviced the truck in the timetable they promised. Overall an OK experience. I think the service rep upsold me on the oil change options without telling me it was an option, and the tech didn't reset my oil life monitor, and I was there for an oil change. 

Business response:

Emeril, we always aim to keep a fair and consistent price with all our services. We want to know where communication got lost, so please contact Tom McKnight at 678-820-5258 so we can discuss your situation further. 

Frequently asked questions about Gwinnett Place Ford

How is Gwinnett Place Ford rated?

Gwinnett Place Ford has a 4.5 star rating with 10,479 reviews. 

When is Gwinnett Place Ford open?

Gwinnett Place Ford is closed now. It will open tomorrow at 7:00 a.m.