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Halton Honda
- Car Dealers
- Burlington, ON
About this business
Location details
4100 Harvester Rd, Burlington, ON, L7L 0C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Car was in for a servicing. Dylan was the service advisor. I was originally told the car needed a brake servicing, but Dylan looked at the last visit I made to Honda, and saw that the brakes were serviced then - so I was happy to save the cost of servicing them! But, as often happens, it was discovered that my air filters were clogged, so had to replace them! Anyway, Dylan was very patient and helpful. I would have to say that your telephone system is woefully inadequate. Three times I called, and after waiting for what seem... read more
Business response:
Thank you for your detailed feedback! We’re glad Dylan could help you save on unnecessary brake servicing and guide you through the air filter replacement. He’ll be happy to hear you appreciated his patience and support. We also hear you on the phone experience and sincerely apologise for the frustration. Your comments about our system are very valuable, and we’re reviewing ways to make connecting with the right person faster and easier. We appreciate you bringing this to our attention and hope your next visit is seamless fr... read more
Constant communication in-person, visually on-screen in waiting room, as well as videos sent from mechanic as work was happening in real time. I couldn’t ask for better service or anything more! Thank you!
Business response:
Thank you so much for the kind words! We’re thrilled you appreciated the real-time updates, the on-screen progress, and the technician videos — transparency matters to us. And a big thank you for the shoutout to your technician, Justin! We’ll be sure he sees this. 🙌 We truly appreciate your trust in Halton Honda and look forward to seeing you next time! 🚗✨
A big shout out to Greg Berg. It was a great experience to purchase my CR-V through him. He asked all the right questions to determine the best vehicle for me.
Business response:
Thank you so much for the shoutout! Congratulations on your new CR-V! 🎉 We’re thrilled to hear Greg made the experience a great one and took the time to find the perfect fit for you. That’s exactly how it should be. Wishing you plenty of fun adventures and memorable road trips ahead in your new ride!
Always courteous and I trust them to do a good job servicing my car always.
Business response:
Thank you for your kind words and recommendation! We’re glad you trust us with your car and always appreciate the opportunity to keep it running at its best.
Everyone is friendly and helpful when explaining what is wrong with the vehicle in the service department
Business response:
Thank you so much for your recommendation and kind words Julia! We’re thrilled to hear that our service team was able to explain everything clearly and make your visit a friendly, helpful experience. It’s always our goal to keep you informed and comfortable while your vehicle is in our care, and we look forward to assisting you again in the future.
They are easy to schedule appointments with, but some service staff were not friendly, engaging or supportive when communicating with them in-person or on the phone. Better treatment of customers from service workers would improve your overall service.
Business response:
Thank you for sharing your feedback, we truly appreciate your honesty. We’re very sorry for the experience you had with our team, & please know that management has taken your concerns seriously and actions have already been taken to address the issue. We’re committed to providing friendly, supportive, and professional service to every customer, and your input helps us improve. We hope your next visit reflects the high standard of care you expect and deserve.
I had a great experience with Greg Burg and Mina Botros. I would recommend Halton Honda to others.
Business response:
Thank you so much for your review! We’re thrilled to hear that Greg, Sam and Mina made your experience a great one. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Quick and efficient service, is always a good and smooth visit every time, it is friendly and we can always have a nice cup of coffee meanwhile waiting :) thank you.
Business response:
Thank you for your kind words! ☕🚗 We’re thrilled to hear your visits are always smooth and enjoyable. It’s great knowing our team and even a little coffee can make your service experience better. We appreciate your trust in Halton Honda and look forward to welcoming you back next time!
the service was good. ..the only thing that can be improved is that service reception had 5 people but all were busy and i had to wait nearly 10 to 15 minutes to get one.
Business response:
Thank you for your recommendation and feedback. We’re glad to hear you were happy with the service itself, but we appreciate your note about wait times at reception. We’ll be looking into ways to improve this so that future visits are even smoother. We look forward to assisting you again in the future!
Frequently asked questions about Halton Honda
How is Halton Honda rated?
Halton Honda has a 4.7 star rating with 6,160 reviews.
When is Halton Honda open?
Halton Honda is closed now. It will open at 8:00 a.m.