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Hampton Inn Wichita Northwest
- Hotels
- Wichita, KS
About this business
Location details
10047 West 29th, St N, Wichita, KS, 67205, United States
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No front desk employee Everything was great, except for check-in. I waited for about 15 minutes for someone to show up at the front desk. During that time, I called the number on the desk, but it just rang the phone in front of me. I called another number I saw on a business card, and it did the same thing. A woman I spoke to who was staying there said she had walked by the front desk three times in the last two hours and never saw anyone there. I did finally get checked in.
Business response:
Jonathon, we are glad to hear that you finally got checked in, you should never have to wait that long! We are glad everything else regarding your stay was great and we hope you'll consider us next time you are in Wichita!
We got to the hotel to check in and there was no one at the desk for at least 10 minutes. We got to our room and the thermostat didn’t work, then got moved to another room and the bathroom light didn’t work. For the amount I paid for the room, I was very disappointed.
Business response:
We are very sorry about your experience, Beth! This will be shared with management.
Excellent experience The staff at the hotel was amazing. I had a problem with leaving something behind and they went above and beyond to help me . I was very grateful and can't say enough good things about the staff and the hotel.
Business response:
Christine, thank you for sharing this! We love to hear that you were able to recover your item, and hope you'll consider us next time you are in Wichita!
Lost electricity early morning till time we left. Not Hotels fault. Nice quiet area.
Business response:
Thank you for the feedback, Kent!
We liked the room. We did not care for the breakfast.
Business response:
Thank you for your feedback, Becky!
Business response:
Thank you so much for taking the time to review your recent stay with us! It was an absolute pleasure having you with us. We hope to see you again soon.
Overall nice hotel Nice newer hotel, friendly service, free parking, quiet, nice location. I'm pretty happy overall. The free breakfast was just fair, the usual hotel breakfast self-serve items. The water pressure on the bathroom sink was non-existent, just a light thin stream.
Business response:
Thank you so much for taking the time to review your recent stay with us. We certainly take your concerns regarding water pressure very seriously & we will certainly have our maintenance team investigate this right away. Thank you so much for your feedback, & we hope to see you again soon!
Lack of internet, and no one concerned
Business response:
Thank you so much for your review! Although we are glad that you did enjoy your time with us, we once again want to apologize for the lack of internet access during your stay. We do hope that you will stay with us again, as we would greatly appreciate the opportunity to show you the true quality of our hotel & staff. It was an absolute pleasure having you with us, & we hope to see you again soon!
Frequently asked questions about Hampton Inn Wichita Northwest
How is Hampton Inn Wichita Northwest rated?
Hampton Inn Wichita Northwest has a 4.5 star rating with 1,294 reviews.
When is Hampton Inn Wichita Northwest open?
Hampton Inn Wichita Northwest is open now. It is open 24/7.