This profile has been claimed by the business owner or representative.
Hampton Inn Wichita Northwest
- Hotels
- Wichita, KS
About this business
Location details
10047 West 29th, St N, Wichita, KS, 67205, United States
Get directions
Business response:
Hi, Rojelio. Thank you so much for the review!
I have stayed here a handful of times the last 2 or 3 years and each time it is clean, friendly staff and very close to tons of shopping, restaurants and amenities. The last 3 or so times ive stayed (several months apart) ive had the same long haired gentleman check me in and the same very kind middle aged attendant at breakfast. The fact that this place has consistent staff that are always exceptionally kind and courteous really takes the cake for me and brings me back.
Business response:
Hi, Meghan. Thanks for taking the time to share your positive experience. We appreciate it!
Phenomenal customer service!
Business response:
Thank you, Jeremy. We appreciate your review!
Very Clean and updated
Business response:
We are glad to hear you found our hotel very clean and updated. Thank you for your feedback!
Not so great: 4 AM Thursday LOUD dumpster service right outside my bedroom window. No advance notice of mandatory $10/night incidentals deposit, at check in. No decaf coffee available in lobby in evenings.
Business response:
Thank you for taking the time to share your feedback. We truly regret that your experience did not meet your expectations. We sincerely apologize for the early morning noise caused by the dumpster service. While this is unfortunately outside of our direct control, we understand how disruptive it can be, and we will certainly be working with our waste management provider to explore alternate pickup times that are less intrusive to our guests. Regarding the incidental deposit, we apologize for the lack of clarity at check-in. ... read more
no body wash in bath, no decaf coffee in the morning
Business response:
Hi, Scott. Thanks for taking the time to share your positive experience. We appreciate it!
Very clean, staff nice. Great room.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean, and enjoyed our nice staff and great rooms.
Travelocity needs to ask for both names to be included in the room. The room was under my name (husband), and when my wife went to check in, she was told she could not check in because her name was not on the room. This is unacceptable. She had all kinds of proof with both names on it. Thus, she couldn't get into the room until hours later when I was present. Frustrating.
Business response:
We sincerely value your input and appreciate you taking the time to share your experience. We apologize for the inconvenience caused during the check-in process. It's clear that this situation was frustrating for you and your wife, and we regret that it impacted the start of your stay. Thank you for bringing this important matter to our attention. Your feedback helps us identify areas where we can improve our service. We will review our check-in procedures to ensure similar situations are avoided in the future.
.
Business response:
Thank you, Karen. We appreciate your review!
Frequently asked questions about Hampton Inn Wichita Northwest
How is Hampton Inn Wichita Northwest rated?
Hampton Inn Wichita Northwest has a 4.5 star rating with 1,251 reviews.
When is Hampton Inn Wichita Northwest open?
Hampton Inn Wichita Northwest is open now. It is open 24/7.