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Hanover Regional Animal Hospital
- Veterinarians
- Wilmington, NC
About this business
Location details
206 Treadwell Street, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
ouldn't recommend, my dog takes extra socialization to be able to give him shots. Unfortunately not everyone in this clinic seems to have the time for dogs that need extra time and care to work with. After only 1 attempt of seeing my dog the doctor said he will not see him unless he is on unnecessary meds.
Business response:
Mark, Thank you for the opportunity to "attempt" to provide service for Rex and for your feedback on your experience. I am sorry that along with multiple other area hospitals you have visited who share the same fear free approach to patient care, that we did not meet your expectations. We were happy to encourage your request for Rex to visit the hospital several times without the medication suggested by other medical care providers prior to his appointment day as you stated you wanted to "socialize him". Based on his behav... read more
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RecommendedThey don't check for hookworm. You have to ask specifically because they are.... 1. Lazy 2. Spiteful 3. Lack experience 4. Don't actually care about your pet and ONLY care about the money. If I could give them a negative rating I would. This is the last place I'd ever take your pet.
High turnover, rude management, lack of experience.
Do not bring your pet to this vet. They have misdiagnosed my pup for months. They have been treating her for allergies and it was lymphoma. When I called them to tell them I went for a 2nd opinion because my pup wasn't getting better, they pretty much wrote me off with no compassion. Specialists are booked out for a month or more. I asked if we can come in to get some blood work and scans and they said no. I don't understand how you wouldn't want to evaluate my pup after being a patient there for almost a decade. I was advi... read more
Business response:
Mr. Nelson, Thank you for speaking with me today regarding your concerns for Ella and the opportunity to clear up matters on both sides. We send positive thoughts Ella's way and will be hopeful that her referral will be quick and treatment started for her condition as soon as possible! Please do not hesitate to reach back out to me directly should you need anything further regarding her care. Sincerely, Felicity
DO NOT BRING YOUR PET TO HANOVER REGIONAL ANIMAL HOSPITAL FOR EMERGENCY CARE EVEN DURING BUSINESS HOURS. GO TO AN EMERGENCY VET SUCH AS ANIMAL EMERGENCY & TRAUMA HOSPITAL OF WILMINGTON INSTEAD. My daughter brought her dog, Stormy, to Hanover Regional Animal Hospital for emergency care after first calling, trusting they would try to help. Instead she was sent away with her dog in critical care after wasting one and a half hours at Hanover Regional Animal Hospital. Stormy died just after they put him in the car. Surgery mi... read more
Business response:
Nancy, we are so sorry over your daughter's loss and are heartbroken over what happened with Stormy. As we explained on the phone, he was not presenting any emergency symptoms upon arrival and we did everything we could. Unfortunately, we did have to refer your daughter to the emergency hospital but please know it was in Stormy’s best interest since we did not have the staff and ability provide long term post-op care to perform the necessary surgery. Once again, please know your family is in our thoughts during this difficul... read more
Dr Carol? (I'm not quite sure, she didnt even introduce her self when she walked in) has ZERO bed side manner. Maybe I have just been spoiled after seeing Dr Manolukas for the last 4 years, but I have never felt so disrespected by a veterinarian. My cat has been acting unusually lethargic and affectionate which is how my last 2 cats acted days before they died of kidney failure, so I was obviously concerned and a bit worked up. She walked in and spent maybe 5 minutes in the room, cut me off when I tried to tell her someth... read more
Frequently asked questions about Hanover Regional Animal Hospital
How is Hanover Regional Animal Hospital rated?
Hanover Regional Animal Hospital has a 4.7 star rating with 462 reviews.
When is Hanover Regional Animal Hospital open?
Hanover Regional Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.