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HAPO Community Credit Union
- Credit Unions
- Richland, WA
About this business
A little history about HAPO We are often asked what "HAPO" stands for. HAPO is an acronym for Hanford Atomic Products Operations. HAPO was formed by a group of non-exempt workers at the Hanford nuclear site in 1953 to provide a place to save and borrow money. Our first office was located in Kadlec Hospital. When we opened our doors for business, it was with one employee and were only open on Saturday's from 10:00 AM to 2:00 PM. We remained at the Kadlec until 1956. Today, HAPO continues to prosper and provide financial s... read more
Location details
601 Williams Blvd, Richland, WA, 99354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would have given 1 star but the lady was 'half way' decent.Yiu can not do anything by phone you must go to the credit union or do a video... nope I had all my info that no one could have ever guessed. And I just had a simple yes or no question and it had nothing to do with my money... crazy
HAPO Community Credit Union will charge you every fee possible. Tried to pay an auto loan off early and so I sent in an extra payment to reduce my loan balance. The payment was for principle only. They subtracted interest charges from the payment and refused to apply the payment to principle only. The customer service representative could not understand that I only wanted to pay towards the principal balance. After about a half hour on the phone I decided to just pay off the loan with a wire transfer from my other bank. The ... read more
This company is predatory and dosen't know what they are doing. I have a car loan that is on auto pay for more than what is my minimum. The day my loan is set to be paid with autopay THAT THEY SET UP THE DATE FOR I get a call for not making a payment. They reported to Taransunion that I did not make a payment for March I belive it was and checked my bank statement and I have a payment to HAPO for the month and the months prior and after. They call me at least 10 times a month. Then when you try to talk to them after they con... read more
They may know how to play the BBB game, but read the reviews of this credit union. We were talked into using them by a car dealership. What a mess. First, our insurance company messed up and didnt make them the beneficiary on the policy. No problem... corrected it. We thought all was done. Now, 2 months later, they threaten us that if we can't prove that we had the insurance correct for the time that it was wrong, they would bill us $670 for two months. After making 4 phone calls and a video call, they claim that all is good... read more
Someone opened up a fraudulent account in my name and HAPO won't close the account. They referred me to a website on credit reports. They stated they need a notarized affidavit to help me, but they evidently didn't need any real proof to open the account.
Worst credit union on the planet. Never have I been charged a service fee for paying my payment with debit card online, yet this criminal bank charges an additional $12. Its free if you set up automatic withdrawls which makes no sence because its literally the same transaction. Nothing but bad reviews from customers yet BBB gives a+ rating showing BBB is a fraud also. Do not Bank with Hapo Community Credit Union.
Credit unions are supposed to have less fees than big banks. Ive been charged more fees in the 2 years Ive been with this company than all 10 years I was with a big bank. I wish I could give 0 stars! The service ***** the fees are charged ***** nilly whenever they feel like it not following a clear structure and then when you call they always give you a hard time!
I am disabled and got a few months behind on my truck loan. I stayed in touch and explained my disability benefits were in process and due to come through today (Monday). Instead, they decided to send someone to repossess it last night. Now I cannot go to get my medicine or my mail to get them. Horrible company...I am suing them!
HAPO is not responsible financial organization. I rolled over a IRA to them as the advertised rates were much better than my current investment. I took them all the paper work check from the old account; mention to the person opening the account what I was doing and why and specifically said it was an IRA. The next spring I went to make an additional deposit to the IRA and was told that I didn't have an IRA there. After reviewing the paper work the HAPO employee put the money into a regular non IRA cd. I had to pay tax penal... read more
Frequently asked questions about HAPO Community Credit Union
How is HAPO Community Credit Union rated?
HAPO Community Credit Union has a 3.9 star rating with 253 reviews.
When is HAPO Community Credit Union open?
HAPO Community Credit Union is open now. It will close at 5:30 p.m.