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HAPO Community Credit Union

3.8

About this business

Location details

601 Williams Blvd, Richland, WA, 99354, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:30 p.m.
Tue09:00 a.m. to 5:30 p.m.
Wed09:00 a.m. to 5:30 p.m.
Thu09:00 a.m. to 5:30 p.m.
Fri09:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.8297 reviews
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Brett P's profile image
Brett P 
3 years ago

Worst credit union on the planet. Never have I been charged a service fee for paying my payment with debit card online, yet this criminal bank charges an additional $12. Its free if you set up automatic withdrawls which makes no sence because its literally the same transaction. Nothing but bad reviews from customers yet BBB gives a+ rating showing BBB is a fraud also. Do not Bank with Hapo Community Credit Union. 

Chyenne B's profile image
Chyenne B 
4 years ago

Credit unions are supposed to have less fees than big banks. Ive been charged more fees in the 2 years Ive been with this company than all 10 years I was with a big bank. I wish I could give 0 stars! The service ***** the fees are charged ***** nilly whenever they feel like it not following a clear structure and then when you call they always give you a hard time! 

Robert R's profile image
Robert R 
4 years ago

I am disabled and got a few months behind on my truck loan. I stayed in touch and explained my disability benefits were in process and due to come through today (Monday). Instead, they decided to send someone to repossess it last night. Now I cannot go to get my medicine or my mail to get them. Horrible company...I am suing them! 

Business response:

Dear ************,Thank you for taking the time to submit a review. A member of our Asset Recovery team has reached out to you to address your concerns.Thank you again,HAPO 

Remi F's profile image
Remi F 
5 years ago

HAPO is not responsible financial organization. I rolled over a IRA to them as the advertised rates were much better than my current investment. I took them all the paper work check from the old account; mention to the person opening the account what I was doing and why and specifically said it was an IRA. The next spring I went to make an additional deposit to the IRA and was told that I didn't have an IRA there. After reviewing the paper work the HAPO employee put the money into a regular non IRA cd. I had to pay tax penal... read more

Frequently asked questions about HAPO Community Credit Union

How is HAPO Community Credit Union rated?

HAPO Community Credit Union has a 3.8 star rating with 297 reviews. 

When is HAPO Community Credit Union open?

HAPO Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.