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Harborstone Credit Union

4.8
  • Federal Way, WA
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About this business

Harborstone Credit Union has been helping Washington State residents achieve their financial goals since 1955. Harborstone Credit Union has branch locations in King, Pierce, and Thurston counties to serve our members. That means we’re big enough to offer a wide variety of products and services yet small enough to offer a pleasant and personable atmosphere. As a community credit union, anyone in Washington State can join. From our roots as McChord Credit Union (founded in 1955 on McChord Air Force Base) and Prevail Credit U... read more

Location details

1900 S Commonas, Suite A, Federal Way, WA, 98003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.815 reviews
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Jesse Mittendorf's profile image
Jesse Mittendorf 
a month ago

Serena Juarez was my loan agent. I was absolutely amazed at her professionalism, patience and willingness to go above and beyond to make my transaction happen on a busy Friday of a Holiday weekend. She is truly an asset to Harbor Stone Credit Union. Employees like this are what keep customers coming back. 

DJ and CJ's profile image
DJ and CJ 
6 months ago

I haven't dealt with Harborstone in years, but my car dealer applied for my credit through them. Honestly it reminds me of all those times a decade ago when I was left frustrated and exhausted after dealing with their customer service. 1) First the loan was attached to the wrong account. Then it was switched but my online profile was deleted. 2)Then twice I've sent checks and they aren't cashed until I call in to ask when they are going to cash the check. The checks are cashed either that day or the next, it feels like the... read more

Lorraine Dukes's profile image
Lorraine Dukes 
2 months ago

Allison Kerr was amazing helping us with fraud on our debit cards and on line banking. Thank you for making a stressful situation so much better 

Misty Marie's profile image
Misty Marie 
5 months ago

Always very helpful here, I am in and out in no time. So happy a Federal Way branch opened! 

Dashanna Johnson's profile image
Dashanna Johnson 
11 months ago

I've been using harborstone for 3 years now and the service has always been great. I still stay in touch with the Money Management couch that helped me refinance my car in 2019. Whenever I have a question she's quick to get back to me with an answer or to let me know she will when she has the answer. I was having some problems recently getting my gap payment from an accident and Shelly was amazing with getting the information I needed and the the payment processed. 

Frequently asked questions about Harborstone Credit Union

How is Harborstone Credit Union rated?

Harborstone Credit Union has a 4.8 star rating with 15 reviews. 

When is Harborstone Credit Union open?

Harborstone Credit Union is open now. It will close at 5:00 p.m.