Hard Rock Hotel & Casino

4.2

Hotels
Sioux City, IA

About this business

Hospitality Hotels

Location details

111 3rd St, Sioux City, IA, 51101, United States

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4.29,867 reviews

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Susan

6 years ago

Free upgrade! We were randomly selected for a free upgrade to a suite! The room was huge, and so beautiful!

Business response:

We're so glad to hear that you enjoyed the suite, Susan. Thanks for staying with us and leaving a review - we hope that you'll be back to stay with us again in the future!

Heather

6 years ago

Business response:

Heather, thank you for taking the time to leave us a review. We hope that you'll be back to see us again soon - until then, keep rockin'!

Janett

6 years ago

Family Getaway

Business response:

Thanks for taking the time to leave us a review, Janet! We're so glad to hear that you had a rockin' visit with your family, and we hope that you will be back to make some more memories in the near future.

Anonymous

6 years ago

Fun Getaway Very beautiful hotel. Enjoyed the entire experience. Super kudos to the people cleaning the slot machines. They are working so hard to keep us safe.

Business response:

Thank you very much for leaving us a rockin' review! We're thrilled to hear that you had a great experience and some awesome interactions with our team members. We look forward to seeing you again the next time you are in the area!

Michael

6 years ago

Terrific stay! Very clean rooms, great Covid-19 program and great staff.

Business response:

Michael, we're so glad to hear that you enjoyed your stay and the extra steps we are taking to ensure that our guests and team members remain safe. We hope that you will be back to see us again in the near future!

Craig

6 years ago

Great hotel One of the best hotels we've ever stayed at. Comfortable room, clean and great service!

Business response:

Craig, thank you for taking the time to leave us a rockin' review! We're so glad to hear that you enjoyed your time with us, and we hope that you will be back to visit us in the near future.

Denise

6 years ago

The room was very clean and quiet.

Business response:

Thanks for taking the time to leave us a review, Denise. We're glad to hear that you enjoyed your stay at the hotel, and we look forward to seeing you again the next time you are in the area!

Max

6 years ago

Very clean large room. Staff were extremely polite and helpful

Business response:

Thanks for the rockin' review, Max! We're thrilled to hear that you enjoyed your stay and had some memorable experiences with our team members. We hope that you will be back to see us again in the near future.

Cheri

6 years ago

It feels like they are understaffed, which I understand, however, I always enjoyed visiting, because it was so clean and smelled good. At a time when cleanliness seems critical (at least emotionally) the Casino and rooms were just not up to standards. The bath towels for instance, are months and months overdue for replacement. I think they started out being white, but were all a different shade of dingy gray. It was nice day. so we wanted to have a cocktail on the patio, and even though it was clearly open, the snotty Hostes... read more

Business response:

Cheri, thank you for the honest feedback. I will forward this information to the appropriate departments. I do hope you will give us another chance in the future to exceed your expectations.