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Hard Rock Hotel & Casino
- Hotels
- Sioux City, IA
About this business
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination offering more than 640 slot machines and 18 table games. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel, a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the Hotel and Casino are two restaurants and three bars including Fuel American Grill and Main + Abbey, the property’s AAA Three Diamond rated restaurant. Throughout the property, guests can experience the legends by vie... read more
Location details
111 3rd St, Sioux City, IA, 51101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
James, thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your stay and hope you'll return soon. Until then - rock on!
The room was absolutely beautiful except for all of the decor was extremely dusty. All of the glass had really bad streaks in the shower was gorgeous with huge streaks and water spots everywhere. I paid a lot of money for the expensive suite but I wasn’t real happy with the cleanliness of the room. There was also in the Jacuzzi tub.
Business response:
Leslie, We appreciate you taking the time to leave a review and provide commentary on our hotel. We apologize that we were unable to keep the cleanliness of the property to the high standard that we expect. We will pass the information onto our clean team to ensure they are following through will all cleaning protocols in place. We hope you'll be back soon so we can exceed your expectations.
Cool Room, thin walls, excessive wait Sadly we had to wait 3 hours past our check in time due to House Keeping Staffing problems. There were quite a few of us standing around in the lobby area for hours. Later, the walls were so thin and a room next door had the music playing on the TV and left the room. I spent most of the night not sleeping and a couple of hours walking and talking to security trying to get a solution to the issue
Business response:
Douglas, I am sorry to hear that your visit did not meet your needs. We thank you for your valuable feedback and will work to resolve these issues for you and future guests. We work hard to ensure that our guests are comfortable and enjoy their time spent with us. I hope you will give us another chance to exceed your expectations.
The room is clean and very spacious.
Business response:
Thank you very much for the review, Sharon! We know that you have many choices on where to stay when traveling, and we are thrilled to have shown you the rock star experience during your time with us. Come back and see us soon!
Business response:
Thank you very much for the review, Jane! We know that you have many choices on where to stay when traveling, and we are thrilled to have shown you the rock star experience during your time with us. Come back and see us soon!
The room was great, spacious. The shower was a large, walk in, also great. Check in was fast & professional. My only complaint is parking. A majority of parking by the lobby was reserved, we had to park by the casino entrance, walk through casino to check in. However, when we left the casino was closed meaning we had to exit through the lobby & walk around the building to our car. Not convenient when carrying luggage
Business response:
Lisa, I'm happy to hear you enjoyed your time spent with us, but also sorry to hear that you experienced some issues with parking. We take our customer feedback seriously; with it we strive to become a better company, ensuring that all guests have a positive experience. We look forward to welcoming you back for another rockin' time very soon.
Outstanding Amazing room! The bathroom had a huge walk in shower.
Business response:
Thank you very much for the review, Dan! We know that you have many choices on where to stay when traveling, and we are thrilled to have shown you the rock star experience during your time with us. Come back and see us soon!
Frequently asked questions about Hard Rock Hotel & Casino
How is Hard Rock Hotel & Casino rated?
Hard Rock Hotel & Casino has a 4.5 star rating with 8,154 reviews.
When is Hard Rock Hotel & Casino open?
Hard Rock Hotel & Casino is open now. It will close tomorrow at 12:00 a.m.