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Healthpark Senior Living
- Assisted Living Facilities
- Fort Myers, FL
About this business
Location details
9461 Healthpark Cir, Fort Myers, FL, 33908, United States
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Pacifica Fort Myers has been under new ownership several times in 17 years. Poorly trained staff, under staffed, lack of attention to details promised. My mother was there for three months. Every visit was worse than the previous visit. Meals were inadequate and always cold. There are no activities. Management never to be found. Residents wander the halls daily. The TV on all day. I do not recommend this place. But I do believe they take Medicaid.
Business response:
We would like the opportunity to investigate your feedback further. Please could you contact me at [removed]? We’ll work with you to resolve any issues as quickly as possible.
Selected Pacifica for my Dad whom I'm moving from AL this Friday due to the progression of his Alzheimer's so this is a preliminary review.
Business response:
We thank you for your consideration and your preemptive review. We value our residents and families and appreciate you sharing your comments. We are confident that you and your father will be very happy here with us, we have a fabulous community and staff! Please feel free to reach out to us at any time, we are always here for you and your family! Have a fantastic day!
There are so many good homes in Fort Myers, do not make the mistake of going to Pacifica, wasting your hard earned money just to have your family treated horribly. The staff is horrible especially [Removed]. Worst human being ever. Very disrespectful and disgusting. Please reconsider.
Business response:
We are sorry to hear that you had a negative experience with our community and we would like the opportunity to discuss it with you. If you'd be willing, our Executive Director would like to speak with you at [removed] to discuss ways to improve your experience with Pacifica Senior Living Fort Myers.
After visiting my father on Thanksgiving day as I do every week, I took him outside in the courtyard to walk. There's not a large area at all to walk around a path from one side door to the back door of the facility of a cottage. On the only walkway for the elderly to walk or roll their wheel chairs, I found the walkway was cluttered with sticks, branches and hundreds of acorns that had fallen off the trees above. There was debris and acorns all over which made the path very dangerous for the elderly to walk. Have you ever t... read more
Business response:
We are disappointed to hear that you did not have a more positive experience with us at Pacifica Senior Living Fort Myers.
When the hospital was ready to release her on a Saturday no one at Pacifica was in charge to accept her. She was finally transported to Pacifica monday evening. This was very difficult to accept, I prepaid to hold her room since the previous Thursday.
Business response:
We are sorry to hear that you had a negative experience at our community. We strive for 5 star reviews and would like the opportunity to show you how we have changed for the better. We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you to resolve this matter.
Frequently asked questions about Healthpark Senior Living
How is Healthpark Senior Living rated?
Healthpark Senior Living has a 4.6 star rating with 392 reviews.
When is Healthpark Senior Living open?
Healthpark Senior Living is open now. It is open 24/7.