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Heartland
- Other
- Oklahoma City, OK
About this business
Location details
100 E Main St, Oklahoma City, OK, 73104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The people make this great Folks, I have been in the POS purchasing line of work now for 20 years, or so it seems. I originally had an MS-DOS based system that could not properly communicate to the head office, it also cost a fortune. Then I went with QB POS. It pretty good, but the customer service sucked and it had lots of limitations, and again communication problems. I tried of few of the first of the cloud based solutions, which were problemed with small companies who grew too fast and again terrible customer service. I... read more
Excellent Product and Customer Service Springboard Retail is easy to use and the flexibility is refreshing. The fact that I can quickly report on almost anything I want to about sales, products and customers ensures that I am able to do my job more efficiently and make the best decisions for our stores. I did not realize how necessary it is to see exactly what is happening across all our stores in real time until using Springboard Retail. Now, I would never use a system without that capability. VENDOR RESPONSE Thanks Rebecca... read more
Business response:
Thanks Rebecca, we're glad you utilize our reporting to understand buying patters and to be more efficient!
It has been a complete game changer as an off site owner PROS Ease of use and amount of data you can look at in real time CONS Nothing to report there isn't anything bad to say. If you want to fully use the service as it is intended make time to do the calls so you can get the most out of it.
Springboard Retail is modern POS software at it's very best. PROS The Springboard Retail team hails from a multi-store retail background so they know first-hand what POS software needs to do, how it should work and that it must to be simple and intuitive to use. That is exactly what they have created; no fluff, incredibly flexible and reliable software that is as close as one can get to a custom written solution, offered at a reasonable price. Unlike many other platforms that try to serve restaurants, grocery stores, and eve... read more
Incredible System PROS We moved over from RICS because it was an older slower moving system. Springboard's reporting function is dynamic - it works as fast as my brain works. In the past, I would run a report on performance and invariably another question would come up while I was reviewing that report - In RICS I would have to go back and rerun another report (5 mins) - with Springboard I can slice the data any way I want in a matter of seconds. I also have been consistently impressed by the support team - any time I have a... read more
Springboard Great POS Solution PROS Communication is seamless. From the time I contacted them until the time we went live, the Springboard team communicated efficiently and timely. Any project can be accomplished if there is a efficient process and Springboard has this covered! We will be implementing this program across all of our retail locations. CONS There isn't anything we have fond so far. I think eventually the PC desktop version should look a little more like it was made for desktop VS. made for an iPad , but overall... read more
Outstanding Reporting PROS This software has excellent reporting and fantastic support. I wish I had found it when I first opened my shop. Outstanding in every way! CONS We've been waiting for Springboard to dovetail with Shopify for our online business, and it soon will. The waiting has been difficult, yet Springboard's personnel have been very supportive in the meantime.
Simple to use, surprisingly sophisticated, and scalable PROS I like their entire team. Support is outstanding. They listen and respond. The product is incredibly flexible, allowing for custom fields on a slew of records (items, customers, purchase orders, etc). Reports are outstanding. They are fast and highly configurable. The system has a background in apparel, but it can easily be adapted to other industries. We are in crafts and had no trouble with it. CONS We have also had a few (very few) issues with credit card proces... read more
Useful Tool PROS It has a simple interface that makes transactions as easy as possible. CONS The cost is still not too minimal and could be better going forward.
Frequently asked questions about Heartland
How is Heartland rated?
Heartland has a 4.8 star rating with 498 reviews.
When is Heartland open?
Heartland is closed now. It will open on Monday at 9:00 a.m.