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Heartland
- Other
- Oklahoma City, OK
About this business
Location details
100 E Main St, Oklahoma City, OK, 73104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great product, even better company I consider it a great decision on our part to go with Springboard Retail. While I am able to list some areas of opportunities for them, it is very reassuring to know that they constantly strive to improve their software based on client input. They actually really listen to feedback and many times act on it quickly if other clients can benefit from the change. This is refreshing. In my opinion, it would be challenging to find a better value or partnership on the market. PROS Ease of use - in... read more
Heartland customer service has been great. They were able to answer all my questions! PROS Customer service has been top notch with clarity and ease of communication. The system is easy to use also with payment processing and deposits. CONS I had been reached out by the sales rep multiple times even after we had a discussed several times my plan of action with the company and its utilization.
I use Heartland in my daily work with and it makes it very easy to process payments pretty quickly. PROS Heartland is easy to use, works qyuckly and accessing previously run payments and reciepts are very easy. CONS I wish Heartland connected to the other software we use, to make it easier for our accounting department and agents. If the system connected to yardi and the information was inputted automatically it would save us a lot of time.
Springboard retail is a Game Changer I can look at my business from the app On my phone anywhere anytime. I love this..it has given me some Flexibility in my business and alllowed Me to work In a little More Family time PROS I have control of the IT end of my business . I do not have to “call a guy” every time something goes wrong or it’s time For an upgrade. In 4 years my system has gone down maybe 4 Times and then never for more than 20 minutes and every time it has been the internet provider that was the problem but Sprin... read more
Good secure payment processing This software allowed us to process all kinds of credit cards in a retail setting. So many people buy with credit that it really is a necessity. PROS Solid company and software. They worked with us on getting it working using our particular setup. Never have a worry about equipment or software working. Costs are about the same as other payment processing I've used. Customer support is the most helpful and would even come around in person when I asked them to. They also were willing to go out of... read more
Fantastic PROS Great inventory tracking and reports, nice smooth checkout process, convenient daily dashboard, constant improvements CONS Small but major glitches exist when using with an iPad that are continuously ignored as has been my last 4 requests for help with them. Very few of the customer support technicians know what they are doing
Stands Out from the Rest PROS The training and overall review process was easy and flexible. You had the option of when to schedule you springboard calls and in retail, you need a bit of flexibility. There were plenty of times that I couldn't hop on the training call and customer service was a gem about it. She also put up with some stupid humor of mine. Customer service was grade A. I was so stressed about the idea of this massive undertaking, especially when our POS system was the only thing the store and long-time manager... read more
9,000 SKU's and 30 days to make the change - DONE! We were terrified of changing POS systems in September right before the holidays. It just didn't seem conceivable to me that I could make the switch to making sales within our 30 day window. I was convinced we would make it after week two of the transition. I was truly stunned at how easy it went - I am a realist and just knew we'd come up against something that would stand in our way. It didn't and we nailed the date easy. PROS VERY flexible platform allows a decent level o... read more
Exceptional Customer Service Overall, I'm extremely pleased PROS The setup of this point of sale system was very user friendly. It is very easy to use and the customer service is excellent. CONS I find running reports and programming promotions a challenge. In regards to running reports, it does not seem intuitive.
Frequently asked questions about Heartland
How is Heartland rated?
Heartland has a 4.8 star rating with 498 reviews.
When is Heartland open?
Heartland is closed now. It will open on Monday at 9:00 a.m.