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Weekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Authentic user reviews create long-term outcomesUse Case / Buying Project - I was collecting reviews for Business Process Automation platforms, while leading a vendor evaluation project. I used TrustRadius to obtain unbiased information about other customers' mileage with vendors' platforms and the quality of support provided during implementation. Digital Process Automation market is a very competitive space and flooded with shiny marketing materials that always promise quick results and high ROI. Despite such claims, not a... read more
My responseUse Case / Buying Project - I was researching HR software when I came across TrustRadius.Goals / Stage of the Buying Process - To understand my options (i.e. build my short list or long list) -To compare products -To determine what to ask a vendor -To validate vendor claims -To confirm my decision -To see what other users think of the product I am currently using - All the information I found on TrustRadius was helpful in to my company. We are in the final stages of selecting a vendor for software we are evaluatin... read more
TrustRadius - The best platform for real reviews.Use Case / Buying Project - I was looking into purchasing web conferencing software for my business.Goals / Stage of the Buying Process - To understand my options (i.e. build my short list or long list) -To compare products -To confirm my decision - I reviewed customer testimonials to see what the customer experience was like for current/past customers and how the software performed.Value of Reviews - I look for authentic reviews. One company I reviewed, I found employees revi... read more
TrustRadius is a valuable evaluation experienceUse Case / Buying Project - I was working for a mid-sized company that needed a project planning and resourcing tool to bring together teams that are located across the country in different offices. In researching for project management type support software you quickly realize that there are many in this sector that say they provide the all requirements you need. What I found was that there are many great products out there but few addressed our organization's needs in particul... read more
TrustRadius for Buyers is a solid source for decisionsUse Case / Buying Project - I used TrustRadius about a year ago when considering options for data analytics. I was recommending possible choices for software that enabled data visualization and was capable of doing manufacturing process control charts. I had a couple of other team members involved in the evaluations.Goals / Stage of the Buying Process - To understand my options (i.e. build my short list or long list) -To compare products -To determine what to ask a vendor... read more
No regrets in trusting TrustRadius!Use Case / Buying Project - Recently our Customer Success Team looked at hybrid solutions for feedback and product management. As the Customer Success Manager leading the research, I was responsible for the evaluation and comparison of available products in the market. I searched out potential solutions, participated in demos, and interacted with the various sales reps for each solution. I wrote up a business case for my company after ultimately choosing the winning solution. Our VP of Cust... read more
Why I trust TrustRadius over other review sitesUse Case / Buying Project - I used TrustRadius when our company was looking for a new lead generation platform or software for IT buyers of large US corporations. I was in charge of finding, evaluating, and ultimately purchasing the software but other stakeholders including our sales VP and Marketing Director had to approve the purchase.Goals / Stage of the Buying Process - To understand my options (i.e. build my short list or long list) -To compare products -To determine what t... read more
Klaviyo is a great tool to start your businessUse Cases and Deployment Scope - Is our Email Service Platform for B2C and B2BPros - Email templates -Reporting and analytics -Support centerCons - Flows are still not complex enough to consider other channel touchpoints like social media -Integrations are not seamless after API change -Identifying botsLikelihood to Recommend - Klaviyo is great when you have a small database and small sending volume. Once you start to grow you need more sophisticated solutions and Klaviyo falls s... read more
A versatile email solution platformUse Cases and Deployment Scope - We use Klaviyo for our entire B2C marketing an communication platform. We use around 35 different software and many of them want to email different parts of data at different times. Our biggest challenge was coordinating all the different emails going out. Klaviyo allowed us to consolidate a lot of that into a single system.Pros - We are able to segment customers into separate email groups like B2B and B2C, as well as some VIPs -Being able to control all of ... read more
Heartland has a 3.4 star rating with 1,409 reviews.
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