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Heartland Payroll+

4.3

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Location details

g, Georgia, NY, 73106, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3143 reviews
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Sameer's profile image
Sameer 
a year ago

Heartland Payroll's online entry and report generation make it user-friendly. A breeze to use is Heartland Payroll. Online, whenever I'm ready, I can send in the payroll. Even if I was busy when the call came through, I don't have to wait for it to end or to get a callback. Every time a customer calls or stops by, we answer the phone because we run a tight ship here. PROS I adore having a Payroll Specialist to check my paycheck or to help me if I experience any internet problems. But entering online is so much simpler than c... read more

Business response:

Hi Sameer, thank you so much for taking the time to leave us this positive review. We’re so glad to hear you’ve had a great experience with Heartland Payroll as well as your specialist. Thank you for adding additional feedback as well. We look forward to our continued partnership! 

Ken's profile image
Ken 
a year ago

Heartland Payroll The Heartland account management and customer service team is always very helpful. PROS I have a small business and we use Heartland for our bi-weekly payroll. I don't need to contact them often, but when I do their customer service team is always very helpful and easy to work with. CONS There are lower cost payroll options available. VENDOR RESPONSE Hi Ken, thank you so much for leaving us this positive review! We’re so glad to hear you’ve had a great experience with our Account Management and Customer Ser... read more

Business response:

Hi Ken, thank you so much for leaving us this positive review! We’re so glad to hear you’ve had a great experience with our Account Management and Customer Service teams. We look forward to our continued partnership. 

Jervis's profile image
Jervis 
a year ago

Accurate and Significant Payroll Processing Approach Heartland Payroll+ equips companies with quality payment mechanisms, where all employees get their money on time. Further. Heartland Payroll+ has speedy processing power, which saves on users time. PROS Heartland Payroll+ makes the process of payroll successful, where all the allocances are well included and payments are made ASAP. Heartland Payroll+ has quality communications solution, that gives users satisfaction and confidence. Heartland Payroll+ is secure, and intrude... read more

Business response:

Hi Jervis, thank you so much for taking the time to leave this review! We're so glad to hear that your payroll experience with Heartland has been easy and efficient for your company. We're very excited for our continued partnership, and we look forward to serving your business needs! 

Jessica's profile image
Jessica 
a year ago

Heartland Payroll efficiency in payroll and HR has made it our all-time go to product. The experience with Heartland Payroll has been so good and very helpful. It has made our HR tasks very simple and convenient. Also, it has helped us improve our payroll processing making it very fast and error-free. PROS Has easy to use payroll dashboard that help us have quick and accurate payroll processing. It gives us detailed payroll reports that allows us ensure everything is on the right side. It allows us to easily manage HR record... read more

Business response:

Hi Jessica, thank you for the 5-star review! We strive to make Payroll as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We appreciate your trust in us and look forward to continuing to serve your payroll needs. 

Keaton's profile image
Keaton 
a year ago

General Manager They always save me in a pinch, I had to setup a new account and they stayed late to assist me! PROS They always save me in a pinch, I had to setup a new account and they stayed late to assist me! CONS They have not caused me any issues so I do not have anything short of reporting. REASONS FOR SWITCHING TO HEARTLAND PAYROLL+ Employer Flexible was far too expensive compared to Heartland. VENDOR RESPONSE Hi, Keaton! Thank you for taking the time to leave us this positive review. We're so glad to see our team wa... read more

Business response:

Hi, Keaton! Thank you for taking the time to leave us this positive review. We're so glad to see our team was able to assist you with setting up your new account. We look forward to our continued partnership! 

KATHY's profile image
KATHY 
a year ago

Heartlan Payroll Review PROS Ease of use for the employer and the customer service. CONS Really there is nothing to complain about. REASONS FOR SWITCHING TO HEARTLAND PAYROLL+ Price and service capabilities were the main draws/ VENDOR RESPONSE Hi Kathy, thank you so much for taking the time to leave us a positive review. It’s wonderful to hear that you’ve had a great experience with Heartland. We strive to make Payroll as smooth and hassle-free as possible, and it's rewarding to see this reflected in your interaction with us... read more

Business response:

Hi Kathy, thank you so much for taking the time to leave us a positive review. It’s wonderful to hear that you’ve had a great experience with Heartland. We strive to make Payroll as smooth and hassle-free as possible, and it's rewarding to see this reflected in your interaction with us. 

Kyle's profile image
Kyle 
2 years ago

Great product for the price Heartland was a nice group to work with when we were looking for a cheaper alternative for a HRIS company, we were referred by our insurance brokerage team and nothing but good things to say regarding the people who worked with Heartland. PROS What I liked most about Heartland Payroll was their push to work on the mobile app and making sure the employee has access to many of the features that Heartland payroll had to offer. CONS There are two different websites you needed access to in order to tac... read more

Kaylee's profile image
Kaylee 
2 years ago

It's ok, from a member standpoint PROS Using heartland just as a user was not the best experience. It was nice for w2 purposes, and being able to clock in/clock out on a daily shift at the restaurant. CONS Viewing/printing paychecks each week was such a challenge. Most times I would almost get kicked out because my password didn't always register. It was not very organized. 

Jen's profile image
Jen 
2 years ago

Worth the $$ PROS I love that I don't have to figure the payroll taxes for our small company, so I happily pay Heartland to handle this for us. They are really nice setting up my account, and every time I have an issue. Since our team only gets paid once a month, it's long enough between logins that sometimes I forget how to do something and mess it up. Everyone on staff that has helped me is always happy to fix anything I mess up. CONS There seems to be a few glitches in the system with saving payroll changes. The good news... read more

Frequently asked questions about Heartland Payroll+

How is Heartland Payroll+ rated?

Heartland Payroll+ has a 4.3 star rating with 143 reviews. 

When is Heartland Payroll+ open?

Heartland Payroll+ is closed now. It will open on Wednesday at 9:00 a.m.