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Heartland Retail

3.4

About this business

The road to success for small businesses is uphill. We know, because we’re entrepreneurs too. That’s why Heartland is committed to being the complete technology solution for growing small businesses. It’s why over 750,000 customers trust us to provide the financial technology to make money, move money, manage employees and engage their customers. We deliver human-tech across all of our solutions, services and support. All designed to help overcome everyday challenges. From new startups to experienced enterprises — when peop... read more

Location details

616 N Broadway Ave, Oklahoma City, OK, 73102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4272 reviews
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Caroline's profile image
11 years ago

Wonderful! PROS I love how user-friendly it is! CONS Sometimes it does freeze! Also, I wish that it would integrate more easily. 

Amanda's profile image
11 years ago

Springboard Review PROS The functionality is by far the best attribute of Springboard. It's extremely user-friendly and easy to navigate. The system is always fast and rarely every lags. CONS There really isn't much to negative to say about Springboard, but the only downside is that, being that it is web-based program, if our internet goes down our company cannot do business. 

Morgan's profile image
11 years ago

Fantastic retail software for our 5-store retail chain PROS There are so many things we have liked about using Springboard. It is extremely user-friendly and very easy to train new staff on. The reporting features have helped us tremendously with customer service and satisfaction. Springboard support has been extremely responsive and helpful. They are timely with their responses and we've had very few issues. CONS We are working towards a way to integrate our gift card system, and we would really like an easy way to transfer... read more

Adam's profile image
7 months ago

Fast payment processing with various of payment option Manage daily retail operation and payment processing in a steady pace. PROS Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most cases. Daily report generation is automatic at the end of the day, or can be produce at any time by demand by connecting it with accounting department for accurate report analytics. Implementation wise, it is fast to setup and the integration with HRIS able to connect on t... read more

Courtney's profile image
9 months ago

Heartland Retail - be Cautious Poor - before this I would have said I really like the system. This has made me rethink using them. The local sales rep has been no help and only frustrating me more. PROS Online support is great but the local sales rep is NO help and not worth changing to the new ENO system they are now trying to sell you on. CONS I have used heartland retail since 2020. We have had issues over the years but usually could call the support and it’s fixed that same days. I made the HUGE mistake of working with t... read more

Lisa's profile image
2 years ago

Truly a POS PROS Easy to contact customer service, but every person has a different answer to your question! You can't get a straight answer from anyone. CONS The constant run around. The software is slow as molasses, and has more glitches than you can imagine. NOT user friendly. REASONS FOR SWITCHING TO HEARTLAND RETAIL Looking for something with more inventory control 

Jennifer's profile image
2 years ago

Dont waste your time It has been painful. Find another vendor PROS payroll integration is not easy with this company CONS no support from customer service. employees are always leaving and nothing gets fixed REASON FOR CHOOSING HEARTLAND RETAIL Price and it wasn't worth it 

Shannon's profile image
3 years ago

A Constant Problem!! Terrible POS SYSTEM with NO SUPPORT Terrible! I have been having continual issues with being able to take credit card payments without the entire system crashing and I've been working with their tech support for over a month now on this issue with NO RESOLUTION. They can't fix it or won't fix it and I am left having to uninstall and reinstall my credit card terminals multiple times a day in order to keep ringing sales. As soon as Q4 is over I will be shopping for a new system. This company is terrible. P... read more

Steven's profile image
4 years ago

Read the contract Awful. Was lied to by representatives prior to set up that cancellation will not cost anything if I did not like the system. This is one of those systems that if you plan to get installed, READ THE CONTRACT and DO NOT BELIEVE THE REPRESENTATIVE. PROS Nothing at all, everything was expensive to set up. We were sold equipment we already had on hand before installation. The POS system itself was very outdated and hard for myself, and my employees to use. Does not have a tipping system as we were told by repres... read more

Frequently asked questions about Heartland Retail

How is Heartland Retail rated?

Heartland Retail has a 3.4 star rating with 272 reviews. 

When is Heartland Retail open?

Heartland Retail is closed now. It will open on Monday at 8:00 a.m.