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Heartland Women's Healthcare
- Obstetricians & Gynecologists
- Centralia, IL
About this business
Location details
1007 Martin Luther King Drive, Centralia, IL, 62801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly staff
Everyone is always super friendly & answers all of the questions we have thoroughly.
I was so comfortable at my appointment. I will recommend to anyone and will definitely be back!
Good healthcare
I felt very judged and unwelcomed.
Business response:
Jamie, we value your feedback and are sorry to hear that your experience wasn’t as positive as we want it to be for all patients. We’d like the opportunity to address your concerns directly. Please get in touch with us at or (618) 997-5266. Your input helps us improve.
Wait was 1 hour and 20 min. A long wait happens every time. My visit lasted 5 min. I was in patient room for over 45 min. with no one letting me know what was going on . I could hear a lot of laughter and talking from other rooms. A power pole was struck outside the building, but no power was lost. I felt rather unimportant.
Business response:
Thank you for taking the time to submit feedback. We take patient safety, satisfaction, and wellness very seriously. We are disappointed in the experience you have expressed and would appreciate it if we could talk this through offline. Our team will be reaching out. If we are not able to connect directly, please contact us at (618) 997-5266 or send us an Athena portal message to better assist in our investigation of this situation.
Doctors weren’t friendly
Business response:
Thank you for providing feedback and informing us about this issue, Abby. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (618) 997-5266. We also welcome a private secure message through our patient portal. A link is available on our website. Our team would like to discuss this experience further.
Didn't get my pictures
Wait time is long
Business response:
Thank you for your feedback. It is greatly appreciated. Our team reads all reviews and welcomes any opportunity to better our patient experience. We would like to follow up directly. Management will make every effort to contact you. We also welcome a private and secure Athena portal message. This can be accessed through our website. Sincerely, Heartland Women's Healthcare
Frequently asked questions about Heartland Women's Healthcare
How is Heartland Women's Healthcare rated?
Heartland Women's Healthcare has a 4.7 star rating with 445 reviews.
When is Heartland Women's Healthcare open?
Heartland Women's Healthcare is closed now. It will open tomorrow at 9:00 a.m.