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Heather Akins, Mortgage Loan Originator, NMLS #294306
- Mortgage Lenders
- Bowling Green, KY
About this business
Location details
1830 Destiny Lane, Suite 102, Bowling Green, KY, 42104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Heather acted professionaly in all aspects of her job. She also went above and beyond her job responsibility by consistantly contacting the realtor to make sure all documents were completed for our VA loan. This seemed to be something that should have been shared by the realtor but was not. She would constantly apologize for the many calls to us to accomplish this transaction whenever it was not always her responsibility. Her hard work was always noticed and appreciated.
Heather was AWESOME! She listened to all my concerns and helped me through every step. No matter what form of communication I used Heather would respond quickly. I would recommend Heather to anyone looking for a home loan. I can't sing enough praises for Heather! #mortgagemomma
Yes! Heather was so professional yet friendly to work with. It may the whole process so much easier and less stressful. She is very knowledgeable in her field which makes it easy to trust that she is doing the very best for you.
Got it closed
Heather did not communicate anything that was going on. Oftentimes I felt like I was being left out of the entire process. Heather was not on top of items she needed. It appeared that she waited until the very last minute to request items. My application was audited. I almost lost my home as a result. I found no joy in being able to close.
Communication was terrible. Loan was delayed, closing dates were moved several times, and had to constantly try and get updated from other agent and anyone else who would communicate with me so I could tell my nervous sellers.
Heather failed to qualify her clients correctly the 1st time which caused the type of loan to be switched. Furthermore, she failed get the loan closed within the contract date. An extension was given and she still failed to close in time. She never took responsibility for her mistakes. As someone who has worked in the banking industry on the loan side I can honestly say that the way she has handled this is both unprofessional and unacceptable.
Frequently asked questions about Heather Akins, Mortgage Loan Originator, NMLS #294306
How is Heather Akins, Mortgage Loan Originator, NMLS #294306 rated?
Heather Akins, Mortgage Loan Originator, NMLS #294306 has a 5 star rating with 547 reviews.
When is Heather Akins, Mortgage Loan Originator, NMLS #294306 open?
Heather Akins, Mortgage Loan Originator, NMLS #294306 is closed now. It will open on Monday at 9:00 a.m.