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Heritage At Deer Creek Assisted Living and Memory Care Community
- Assisted Living Facilities
- New Berlin, WI
About this business
Location details
3585 S 147th St, New Berlin, WI, 53151, United States
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Our family was able to do an in person tour before the pandemic so we got to see a lot of what the community had to offer and it was really nice.
We toured this community and it was very elegant and inviting. The tour was good and the staff was very friendly. The price was on the high end of our scale so unfortunately, it didn't meet our needs at the time.
The staff is very good. They are very genuine. They got to know the residents and their needs. I met with the Chef, he was very accommodating with allergies and food preferences. The room sizes were of a good size. They have walking paths and outdoor space for the residents to use.
Facility is soon to be remodeling quite a bit to rearrange service areas to larger accommodations. May be disruptive. Staff seems pleasant.
Business response:
Thank you for giving us your feedback on Heritage at Deer Creek. We are excited to be updating some parts of our community over the next several months, but will do our best to keep the disruptions at a minimum!
Beautiful brand new facility. Still doing finishing work. Welcoming foyer. No enhanced assisted living residents yet. Liked the generous studio rooms.
Business response:
Thank you for sharing your experience with our community. We are glad you found it so welcoming. Creating a positive and engaging environment for our residents and guests is very important to us!
In the short time that my mother has been here everything has been going fine. She is happy there which is a good thing. The maintenance is a little slow to respond to my liking but overall it is ok. The apartment that my mother has is nice and the people there are nice too. My mother seems to be making friends and during her meals 3 times a day she sits with them. They also interact during the activities that the facility provides. The facility’s appearance also has a homey atmosphere.
Business response:
We are glad that your mother is doing well at Heritage at Deer Creek. Providing an active and homey environment for our residents and their guests is very important to us. We appreciate your comments!
Everyone was personable but it seemed forced, it seemed dark.
Business response:
We’re sorry to learn that your experience at Heritage at Deer Creek was less than adequate. Quality matters so we appreciate your input. If you want to let us know more about your experience, please send us the details.
I was very impressed by the staff and the tour they took me on, The memory care unit is small with 16 beds and it was very nice. They did offer several amenities for the residents. Unfortunately, they did not have any availability at the time.
I am pleased with the decision we made. I would hope that you will ask the same questions after my mother has spend several months at Heritage. I gave the value a lower rating because assisted living is costly.
Frequently asked questions about Heritage At Deer Creek Assisted Living and Memory Care Community
How is Heritage At Deer Creek Assisted Living and Memory Care Community rated?
Heritage At Deer Creek Assisted Living and Memory Care Community has a 3.8 star rating with 90 reviews.
When is Heritage At Deer Creek Assisted Living and Memory Care Community open?
Heritage At Deer Creek Assisted Living and Memory Care Community is open now. It is open 24/7.